Ashley Downey
Newton,IA
Summary
Dynamic EVS Supervisor at Unity Point Health Methodist with a proven track record in enhancing cleanliness standards and team performance. Skilled in scheduling coordination and employee training, I fostered a culture of teamwork that improved service quality and compliance. Recognized for effective communication and problem-solving, driving continuous improvement in environmental services.
Overview
15
15
years of professional experience
Work History
EVS Supervisor
Unity Point Health Methodist
Des Moines, IA
10.2025 - Current
- Supervised daily operations of environmental services team to ensure cleanliness and safety standards.
- Coordinated scheduling and workflow to optimize staffing levels and service delivery.
- Conducted regular inspections of facilities to identify areas for improvement in cleanliness.
- Handled emergency situations calmly under pressure while directing staff response efforts effectively.
- Facilitated open communication among team members, fostering a positive work environment that encouraged collaboration and problemsolving.
- Evaluated employee performance and developed improvement plans.
- Completed schedules, shift reports, and other business documentation.
- Trained and mentored new staff on cleaning and safety protocols.
Executive Housekeeping Manager
Staybridge Suites Hotel
Des Moines, IA
02.2021 - 10.2025
- Oversaw daily housekeeping operations, ensuring high cleanliness standards across all guest areas.
- Managed inventory control processes for cleaning supplies, optimizing resource utilization and reducing waste.
- Coordinated schedules for housekeeping staff, improving workflow efficiency and coverage during peak periods.
- Oversaw laundry operations, managing efficient workflows while maintaining consistently high levels of linen quality for guests.
- Reduced operational costs with effective budget management, inventory control, and vendor negotiations.
- Mentored junior team members, providing guidance on best practices in housekeeping management techniques for their professional development.
Lead Teller
First American Bank
Des Moines, IA
08.2011 - 09.2016
- Supervised daily operations of teller staff, ensuring adherence to policies and procedures.
- Trained new tellers on system usage, customer service techniques, and compliance regulations.
- Managed cash flow by balancing cash drawers and reconciling discrepancies promptly.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Replenished ATM funds in empty canisters prior to validation process.
Education
CNA - Nursing
Mercy College of Health Sciences
Des Moines, IA01.2010
Skills
- Administrative skills
- Scheduling coordination
- Customer service
- Workload prioritization
- Staff scheduling
- Payroll
- Employee evaluations
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Clear communication
- Organizational skills
- Team leadership
- Active listening
Scheduling coordination
Environmental services
Customer service
Team building
Health and safety compliance
Chemical handling
Task delegation
Department coordination
Staff motivation
Employee evaluations
Performance evaluation
Performance improvements
Maintenance coordination
Payroll
Supply inventory management
Inter-department collaboration
Vendor management
Document control
Room inspection
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent and clear communication
Customer satisfaction
Organizational skills
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Employee training and development
Decision-making
Timekeeping
Team guidance and motivation
Microsoft office
Administrative skills
Timeline
EVS Supervisor
Unity Point Health Methodist
10.2025 - Current
Executive Housekeeping Manager
Staybridge Suites Hotel
02.2021 - 10.2025
Lead Teller
First American Bank
08.2011 - 09.2016
CNA - Nursing
Mercy College of Health Sciences