Simon Mora Restrepo
Morristown,NJ
Summary
Dynamic professional with extensive experience at Mercedes Benz, excelling in loan services and customer relations. Proven ability to maintain organized records and ensure timely loan approvals while upholding confidentiality. Strong team collaboration and customer service skills, consistently enhancing client satisfaction through effective communication and attention to detail.
Overview
2
2
years of professional experience
Work History
Loan Assistant
Mercedes Benz
Morristown, NJ
08.2024 - Current
- Maintained organized records, facilitating efficient retrieval of information for audits and regulatory examinations.
- Worked closely with borrowers to gather required documentation, ensuring timely submission and approval of loans.
- Maintained confidentiality of sensitive client information, adhering strictly to company policies as well as federal privacy laws regulating financial institutions.
Valet
Mercedes Benz
Morristown, NJ
08.2024 - Current
- Built positive customer rapport for courteous, friendly and professional service.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
- Drop the owners to their houses, while vehicles are in maintenance.
- Take vehicles from dealer service to their houses and pick up the costumers cars.
Curbside Shopper
Shop Rite Food Market
Morristown, NJ
08.2023 - 01.2025
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
Skills
- Team collaboration
- Loan services
- Customer service abilities
- Customer service skills
Timeline
Loan Assistant
Mercedes Benz
08.2024 - Current
Valet
Mercedes Benz
08.2024 - Current
Curbside Shopper
Shop Rite Food Market
08.2023 - 01.2025