AWS Management Console
Simon Oprzedek
Principal IT Operations Engineer
Downers Grove,IL
Summary
Results-driven Principal IT Operations Engineer with a decade of extensive experience in IT operations and project management. Acknowledged for consistently delivering excellence and optimizing corporate IT departments. Proficient in AWS & Azure system management and adept at leading cross-functional teams using agile methodologies, supported by a strong foundation in information systems management
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Principal IT Operations Engineer
Soda Health
10.2022 - Current
- Oversee day-to-day operations of the IT department, ensuring efficient functioning of systems, networks, and applications.
- Managed and optimized cloud infrastructure and services in Microsoft Azure to support business requirements
- Led the resolution of IT incidents and problems, ensuring timely responses and practical root-cause analysis while minimizing downtime
- Ensured cybersecurity measures and compliance with HIPPA and SOC II Type 1 & 2 industry standards and regulations
- Evaluated technology vendors, service providers, and contracts to maximize cost-effectiveness and service quality
- Effectively communicated with technical and non-technical stakeholders to convey IT plans, progress, and issues.
IT Operations Engineer
Talis Biomedical
07.2021 - 10.2022
- Successfully planned and executed multiple high-impact system overhaul and cloud integration projects, resulting in seamless IT operations and enhanced efficiency
- Spearheaded the implementation of single sign-on tooling for all corporate SaaS and cloud applications, streamlining employee access and productivity
- Ensured compliance with 2021 NIST IT standards by overseeing the development and implementation of corporate policies and safeguarding data security and privacy
- Managed corporate Azure and Active Directory systems, ensuring optimal performance and data integrity
- Provided expert technical support to cross-functional teams, including Field Sales, Finance, DevOps, Legal, and
- Engineering, contributing to smooth operations and problem resolution across departments.
Senior AWS Operations Engineer
QsrSoft
08.2019 - 06.2021
- Conducted comprehensive vulnerability scanning, proactively identifying and efficiently remediating potential
security risks in company products, cloud infrastructure, and on-site hardware, ensuring robust data protection. - Demonstrated subject matter expertise within the Cloud Watch monitoring system, providing valuable support to
tier 1 and 2 engineers and enhancing system performance and reliability. - Collaborated closely with DevOps engineers to successfully implement Ansible and Terraform within newly
deployed AWS environments, streamlining processes and optimizing system management. - Assumed the product owner role for all corporate-owned SaaS products, driving innovation and aligning solutions
with business needs. - Played a pivotal role in the planning, implementing, and expanding AWS infrastructure, skillfully leveraging EC2,
RDS, and Lambda while meticulously managing operational budget and expenditures. - Successfully managed internal and external security audits, maintaining compliance and bolstering the
organization's security posture.
Information Resource Project Manager
ECP Incorporated
08.2018 - 08.2019
- Conducted in-depth data analysis utilizing SQL and Excel on large datasets, delivering insightful findings to senior management within strict timelines and facilitating informed decision-making
- Authored comprehensive system manuals catering to diverse stakeholders, including customers, office staff, and field sales teams, while expertly integrating systems with Finance and Insurance, ensuring seamless operations.
- Pioneered the development of efficient scripts automating tasks related to electronic contracting systems, leading to a remarkable 60% increase in departmental efficiency.
Co-Founder
FixThat4U
03.2012 - 08.2018
- Co-founded and established FixThat4U, orchestrating end-to-end business setup, from visionary conceptualization to successful market launch
- Proactively assumed leadership in training, mentoring, and fostering continuous development for a 15-person department, fostering a high-performing and skilled workforce
- Developed and implemented standardized repair procedures, optimizing repair efficiency and ensuring unwavering quality service for both Mobile & Desktop Devices
- Spearheaded the strategic expansion of the company's service offerings, encompassing repairs for diverse mobile device brands and models, capturing a broader and more diverse customer base
- Meticulously managed company supply logistics, ensuring seamless delivery of all parts and inventory within strict budgetary constraints, driving cost-effective and streamlined operations.
Education
Bachelor of Science - Information Systems
DePaul University
Chicago, IL 09.2010 - 06.2014
Skills
Agile Methodology
Software
Microsoft Azure AD
Atlassian Jira / Confluence
Workspace One , Jamf, Kandji, Intune
Timeline
Principal IT Operations Engineer
Soda Health
10.2022 - Current
IT Operations Engineer
Talis Biomedical
07.2021 - 10.2022
Senior AWS Operations Engineer
QsrSoft
08.2019 - 06.2021
Information Resource Project Manager
ECP Incorporated
08.2018 - 08.2019
Co-Founder
FixThat4U
03.2012 - 08.2018
Bachelor of Science - Information Systems
DePaul University
09.2010 - 06.2014