Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Simon Rubini

Walt Disney World
Winter Garden
2
Languages
10
years of professional experience

Customer-focused Merchandise Cast Member with hands-on experience in guest service, register transactions, and shelf replenishment within high-volume retail. Streamline store operations by efficiently processing purchases and collaborating with team members to maintain product availability. Background in retail, food service, and client-facing roles reinforces a commitment to enhancing customer satisfaction.

Work History

Merchandise Cast member

1 Year 10 Months
Walt Disney World | 08.2024 - 06.2026
  • Managed daily operations to ensure smooth service
  • -Enhanced guest experience by greeting guests and proactively offering assistance
  • -Processed guest transactions efficiently while maintaining a friendly demeanor
  • -Maintained well-stocked shelves throughout the day to ensure product availability
  • -Coordinating with other cast members to complete all necessary tasks

Counselor/CIT Director

7 Years
Mt. Lakes Day Camp | 07.2018 - 07.2025
  • Outlined daily tasks for staff
  • -Led daily activities for groups of kids, fostering engagement and participation
  • -Ensured safety and wellbeing of campers, creating a secure and supportive environment
  • -Instructed CITS on counselor responsibilities, enhancing their readiness and effectiveness

Quick Service Cast member

10 Months
Walt Disney World | 08.2023 - 06.2024
  • Outlined key duties
  • -Coordinated large team to ensure swift and efficient service
  • Prepared, served, and stored food items following health standards
  • -Following procedure to maintain safe, clean, and fully stocked restaurants
  • Engaged with guests warmly and patiently to enhance their experience

Owner/Operator

4 Years 2 Months
Easy Errands | 03.2019 - 05.2023
  • Outlined daily tasks and expectations for team members.
  • -Executed errands and services for clients, including grocery shopping, transportation, and deliveries to enhance client satisfaction
  • -Delivered exceptional customer service while organizing client schedules for improved time management

Key Holder

4 Months
Hallmark | 11.2021 - 03.2022
  • Outlined daily tasks for the team.
  • -Opened and closed store, ensuring smooth operation and security
  • -Handled cash and managed cash safe, maintaining accurate financial records
  • Managed cash register transactions efficiently.
  • -Stocked and organized store, enhancing product visibility and customer access
  • -Fulfilling and packaging online orders
  • -Assisting customers in store and on the phone

Assistant to the Executive Director

4 Years 9 Months
Allied Community Enterprises | 04.2017 - 01.2022
  • Outlined key duties and tasks related to the role
  • -Working directly under the executive director of an affordable housing organization
  • -Developed presentations and donor campaigns to enhance engagement and funding opportunities
  • -Coordinated fundraising events and managed mailings to increase donor participation and contributions
  • -Delivered technical assistance to users

Fixed Based Operator Intern

4 Months
Reliant Air | 02.2016 - 06.2016
  • Responsibilities:
  • -Organized and parked charter jets in two hangars to ensure efficient space utilization
  • -Fueled and cleaned interior and exterior of jets to uphold safety and presentation standards
  • -Maintained facility cleanliness by operating floor cleaning machinery and utilizing appropriate cleaning products

Education

Bachelor's Degree - Mathematics Education

Western Governors University | Online | 08-2028

Associate Degree - Math and Science

Westchester Community College | Valhalla, NY | 12-2022

Skills

Customer engagement
Cash handling
Register operation
Inventory management
Safety procedures
Attention to detail
Problem-solving

Languages

English
Native or Bilingual
Italian
Full Professional

Timeline

Merchandise Cast member

Walt Disney World
08.2024 - 06.2026Read More

Quick Service Cast member

Walt Disney World
08.2023 - 06.2024Read More

Key Holder

Hallmark
11.2021 - 03.2022Read More

Owner/Operator

Easy Errands
03.2019 - 05.2023Read More

Counselor/CIT Director

Mt. Lakes Day Camp
07.2018 - 07.2025Read More

Assistant to the Executive Director

Allied Community Enterprises
04.2017 - 01.2022Read More

Fixed Based Operator Intern

Reliant Air
02.2016 - 06.2016Read More

Westchester Community College

Associate Degree from Math and Science
Read More

Western Governors University

Bachelor's Degree from Mathematics Education
Read More
Simon Rubini