Simone Calder
Hollywood,FL
Summary
Motivated, friendly, and customer-focused professional with strong experience in fast-paced, service-oriented environments. Skilled in building genuine connections, identifying customer needs, and offering clear product recommendations. A quick learner who stays calm under pressure, communicates effectively, and keeps operations running smoothly. Reliable, adaptable, and interested in growing within sales and customer-facing roles, especially in motorsports.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sandwich Artist and register
Jersey Mike's
09.2022 - Current
- Delivered personalized product recommendations and ensured each order met brand standards and customer expectations.
- Managed closing procedures, maintaining a clean, organized environment and fully restocking inventory to support next-day operations.
- Successfully promoted and upsold store donation initiatives, earning the top local award for contribution performance.
- Consistently maximized customer satisfaction by working efficiently, minimizing wait times, and creating a positive, welcoming experience.
Babysitter/Housekeeper
My Own
03.2023 - 02.2025
- Provided reliable care for two children, ensuring their safety, well-being, and daily needs were met.
- Coordinated transportation to practices, recitals, and activities while maintaining punctual, organized schedules.
- Prepared meals and handled food-related routines, accommodating preferences and keeping the household running smoothly.
- Managed overnight care with full responsibility for routines, safety, and communication with parents.
- Created engaging, screen-free activities that encouraged creativity, focus, and positive behavior.
Busser/Server Assistant
CIAO
09.2021 - 11.2023
- Served as the first point of contact at each table, welcoming guests and delivering initial beverages, bread, and table settings to create a positive first impression.
- Maintained a clean, organized, and comfortable dining environment to support an exceptional guest experience.
- Efficiently cleared, reset, and prepared tables to support faster table turnover, contributing to increased revenue and smoother service flow.
- Collaborated closely with servers and staff to ensure timely service, guest satisfaction, and consistent restaurant standards.
Certified Lifeguard
YMCA Fernandina Beach
05.2022 - 12.2022
- Completed required certifications and CE credits to maintain lifeguard certificate.
- CPR Certified
- Worked attentively to ensure all swimmers under my supervision remained safe and without incident.
Education
high school diploma - High school diploma
Florida Virtual School
Remote02.2025
Skills
- Strong customer communication and relationship-building
- Ability to identify customer needs and recommend products
- Confident upselling and cross-selling
- Fast learner with new products, features, and systems
- Experience handling payments and POS transactions accurately
- Problem-solving and staying calm under pressure
- Reliable, punctual, and able to work in fast-paced environments
- Team collaboration and clear communication
Certification
- CPR Certification April 2022 to Present
- Driver's License
Languages
English
Personal Information
- Visa Status: Authorized to work in the US for any employer
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Timeline
Babysitter/Housekeeper
My Own
03.2023 - 02.2025
Sandwich Artist and register
Jersey Mike's
09.2022 - Current
Certified Lifeguard
YMCA Fernandina Beach
05.2022 - 12.2022
Busser/Server Assistant
CIAO
09.2021 - 11.2023
high school diploma - High school diploma
Florida Virtual School