Summary
Overview
Work History
Education
Skills
VOLUNTEER & LEADERSHIP EXPERIENCE
Certifications
Timeline
Hi, I’m

Simone Grant

Chesapeake,VA

Summary

A results-driven process guide with experience in warehouse operations and logistics. Focused on improving processes and enhancing workflow efficiency. A strong communicator and problem-solver dedicated to driving efficiency and team success.

Overview

4
years of professional experience

Work History

Amazon

Process Guide (PG) – North Side Docks
11.2024 - Current

Job overview

  • Coordinate dock operations by overseeing shipment logistics, assigning daily shifts to associates, and optimizing workflow efficiency.
  • Performed 238 outbound trailer audits to verify weight, pallet count, and documentation before final approval and dispatch.
  • Licensed PIT operator, assists with clearing buffers and loading trailers.
  • Worked closely with Ship Clerks to backfill and prepare 225 trailers, ensuring timely and accurate outbound shipments.
  • Authored detailed end-of-shift reports to update night shift teams, maintaining workflow continuity and setting up efficient yard transitions for fast starts.


Amazon

Learning Ambassador
11.2024 - Current

Job overview

  • Train new and existing employees in UIS/Mansort and Problem Solve roles, ensuring proficiency and operational success.
  • Foster a culture of continuous learning, mentoring associates in best practices and company policies.
  • Increased Mansort productivity by 7%, improving personal rate from 192.17 to 205.67.
  • Conducted 123 engagement audits across the warehouse to assess associate performance and identify process barriers.

Amazon

Outbound Problem Solver
11.2024 - Current

Job overview

  • Identify and resolve issues with outbound packages, including missing items, damaged shipments, and scanning errors.
  • Maintain accurate data records and ensure packages are correctly labeled and shipped in a timely manner.
  • Provide critical input during weekly meetings, contributing ideas for continuous improvement initiatives related to outbound processes.
  • Support warehouse management in planning and executing process improvements to optimize efficiency within the outbound department.

Ulta Beauty

Sales Agent
01.2021 - 01.2022

Job overview

  • Assisted customers with product demonstrations, sample applications, and makeup consultations.
  • Increased monthly sales goals by up to 15%, consistently leading in credit card applications and promotional product sales.
  • Applied loss prevention measures contributing to a 5% reduction in inventory shrinkage during peak seasons.

Education

Virginia Commonwealth University
Richmond, VA

BFA from Dance and Choreography
01.2023

Skills

  • Coaching and mentoring
  • Collaboration, Innovation and creativity
  • Leadership & Training
  • Process Improvement
  • Logistics & Operations
  • Licensed PIT Operator

VOLUNTEER & LEADERSHIP EXPERIENCE

Flyest Organization – Marketing Director

2023 – Present

  • Manage and oversee the organization's social media platforms, ensuring cohesive brand messaging and fostering meaningful engagement with the audience.
  • Developed and launched The Flyest website from the ground up, enhancing user experience and functionality.
  • Forge collaborative partnerships with other organizations for event coordination, expanding the organization's reach and influence.
  • Direct and coordinate photoshoots and video productions with the team and photographers to create compelling content for social media and promotional materials.
  • Design and implement marketing strategies that increase visibility, engage members, and promote key events and initiatives.
  • Supervise and provide guidance to the marketing teams at VCU, ODU, and NSU, ensuring that all chapters align with the organization's goals and vision.
  • Participate in weekly meetings to stay informed about the activities of other departments and offer assistance where necessary.
  • Lead regular marketing team meetings to identify areas for improvement, generate innovative ideas, and prepare for upcoming events and clothing drops.

Certifications

The Global Tech Experience – 2023

Virginia Commonwealth University

  • Digital Marketing Track
  • Digital Marketing - Part 1 & 2
  • Intercultural Skills
  • Charity: Water Project New Audience Development

Timeline

Process Guide (PG) – North Side Docks

Amazon
11.2024 - Current

Learning Ambassador

Amazon
11.2024 - Current

Outbound Problem Solver

Amazon
11.2024 - Current

Sales Agent

Ulta Beauty
01.2021 - 01.2022

Virginia Commonwealth University

BFA from Dance and Choreography