Simone Hamm
Braymer,MO
Summary
Detail-oriented administrative and operations professional with 15+ years of experience in medical records, patient interaction, shipping, inventory control, and office coordination. Strong background in confidentiality, documentation accuracy, and customer service. Reliable, adaptable, and committed to supporting efficient daily operations in clerical and patient access environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inventory/Shipping Associate
Henkel
Richmond, MO
09.2022 - Current
- Minimized shipping errors through meticulous attention to detail when preparing orders for shipment.
- Trained new associates on shipping processes and best practices for efficiency.
- Sorted and delivered materials to different work areas and staff.
- Managed inventory levels, conducting regular audits for accuracy and compliance.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Medical Records Clerk - Admitting Clerk - Dietary Aide
Ray County Memorial Hospital
Richmond, MO
06.2019 - 09.2022
- Maintained confidentiality of medical records in compliance with HIPAA.
- Scanned, indexed, archived, and retrieved patient documents.
- Provided excellent customer service during ER and clinic check-ins.
- Collaborated with nurses and physicians to ensure timely access to records.
- Supported front-desk workflow with data entry and patient assistance.
Maintenance Secretary - Head Custodian
Braymer C-4 School District
Braymer, MO
04.2016 - 06.2019
- Organized and maintained maintenance records and work orders.
- Trained new staff on department procedures.
- Developed preventive maintenance schedules.
- Coordinated communication between supervisors, custodians, and teachers.
- Led initiatives to improve workflow efficiency within the maintenance department.
Education
Certificate - Business / Travel & Tourism
Platt Jr. College
St. Joseph, MOSkills
- Check-in process management
- Medical Records Management (Scanning, Indexing, Retrieval)
- Electronic health record data accuracy
- HIPAA Compliance & Confidentiality
- Front Desk Customer Service & Patient Support
- Multi-line phone management
- Thorough documentation assessment
- Effective issue resolution
- Collaborative communication skills
- Strong organizational skills
Certification
- Excel Refresher - Coursera
- GPT & AI Chat Tools Basics - Coursera
Timeline
Inventory/Shipping Associate
Henkel
09.2022 - Current
Medical Records Clerk - Admitting Clerk - Dietary Aide
Ray County Memorial Hospital
06.2019 - 09.2022
Maintenance Secretary - Head Custodian
Braymer C-4 School District
04.2016 - 06.2019
Certificate - Business / Travel & Tourism
Platt Jr. College