Summary
Work History
Education
Skills
Awards & Recognition
Interests & Hobbies
References
Timeline
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Simone McGowan

Destin,FL

Summary

To be the benchmark of excellence and credibility by always producing world class results through my experience and expertise.

Work History

Cashier/Customer Service Representative

Wing Stop
Destin , Florida
02.2024 - Current
  • Balance daily transactions on a computerized point-of-sale system.
  • Greet customers and answer any questions they have about the store's products and services.
  • Assist customers over the phone regarding store operations, product information and order placement.
  • Resolve customer complaints professionally in accordance with company policy.
  • Operate cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintain cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Preserve appearance of store by arranging and replenishing displays and merchandise racks.
  • Train new team members in cash register operation, stock procedures, and customer services.
  • Learn roles of other departments to provide coverage and keep store operational.
  • Perform other duties as assigned by management.

Managing Director/Fashion Designer

Marlene Simone Collection
2015 - Current

Brand Marketing Manager/Writer

Vizcomm Marketing Group Ltd
Kingston, Jamaica
2010 - 2016

Sales & Service Representative

Bank of Nova Scotia Jamaica Ltd
2012 - 2014

Customer Relations/Registry Officer

Management Institute for National Development
Kingston , Jamaica
2008 - 2012

Administrative Assistant

Management Institute for National Development
Kingston , Jamaica
2007 - 2008

Duty Manager

Management Institute for National Development
Kingston, Jamaica
2011 - 2012

Programmes Administrative Assistant

KLAS Sports Radio
Kingston , Jamaica
2002 - 2004

Administrative Assistant

KLAS Sports Radio
Kingston , Jamaica
2001 - 2002

Receptionist/Telephone Operator

KLAS Sports Radio
Kingston , Jamaica
2000 - 2001

Education

Certificate -

Management Institute For National Development
Kingston, Jamaica
01.2011

Certificate -

Center For Creative Leadership (North American Based)
Kingston, Jamaica
01-2011

Certificate - Records And Information Management

Management Institute For National Development
Kingston, Jamaica
01.2009

Bachelors of Business Administration - Marketing & International Business

University of Technology, Jamaica
Kingston, Jamaica
01-2008

Certificate -

Pre-University School - Taylor Hall U.W.I, Mona
Kingston, Jamaica
06-2000

High School Diploma -

Holy Childhood High School
Kingston, Jamaica
06-1998

Skills

  • Excellent written and oral communication skills
  • Public Speaking /Presentation experience
  • Excellent command of Microsoft Office suite
  • Functions essentially as a member of a team
  • Goal oriented
  • Positive & High spirited
  • Highly creative & artistic

Awards & Recognition

  • Certificate in Recognition of Outstanding Leadership and contribution to the success of UTech's Marketing Seminar 2007, 05/2007
  • General Manager's Spirit Award from BNS as well as production award for playing an integral role in the strategic roll out for the fiscal year, 2013
  • General Manager's Impact Award, 2014
  • Top Performer Award

Interests & Hobbies

Visual and Performing arts, fashion, people, music

References

References available upon request.

Timeline

Cashier/Customer Service Representative

Wing Stop
02.2024 - Current

Managing Director/Fashion Designer

Marlene Simone Collection
2015 - Current

Brand Marketing Manager/Writer

Vizcomm Marketing Group Ltd
2010 - 2016

Sales & Service Representative

Bank of Nova Scotia Jamaica Ltd
2012 - 2014

Customer Relations/Registry Officer

Management Institute for National Development
2008 - 2012

Administrative Assistant

Management Institute for National Development
2007 - 2008

Duty Manager

Management Institute for National Development
2011 - 2012

Programmes Administrative Assistant

KLAS Sports Radio
2002 - 2004

Administrative Assistant

KLAS Sports Radio
2001 - 2002

Receptionist/Telephone Operator

KLAS Sports Radio
2000 - 2001

Certificate -

Management Institute For National Development

Certificate -

Center For Creative Leadership (North American Based)

Certificate - Records And Information Management

Management Institute For National Development

Bachelors of Business Administration - Marketing & International Business

University of Technology, Jamaica

Certificate -

Pre-University School - Taylor Hall U.W.I, Mona

High School Diploma -

Holy Childhood High School
Simone McGowan