SIMONE SMITH
Irving
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
6
6
years of professional experience
Work History
FED EX GROUND DRIVER (DOT)
Fed ex ground
Irving
07.2025 - 12.2025
- Sorting SID numbers from highest to lowest.
- Delivering packages at a timely manner to businesses and residential.
- Also picking up pick ups on time also driving safely on the road.
SECURITY GUARD
Allied universal
01.2025 - 06.2025
- Observe and reporting, making badges, staying alert at all times.
- Documenting what each officer is doing at each hr.
- Passing down information for the next shift officers.
- Walking around every other hour doing door tags making sure each one gets scanned.
- Having great customer service and staying calm at all times.
- If you see something say something and doing patrols.
Retail Associate
Tom Thumb Food Stores
Las colinas
01.2020 - 04.2020
- Assisted customers with product selection and inquiries.
- Maintained clean and organized store displays.
Education
MacArthur Highschool
Irving, TXSkills
- Time management
- Customer service
- Situational awareness
- Team player
- Respectful
- Generous
- Respectful
Timeline
FED EX GROUND DRIVER (DOT)
Fed ex ground
07.2025 - 12.2025
SECURITY GUARD
Allied universal
01.2025 - 06.2025
Retail Associate
Tom Thumb Food Stores
01.2020 - 04.2020
MacArthur Highschool