Simone Springer
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certifications
Work History
Medical Billing Specialist
Mainline Health
Newtown Square, PA
05.2021 - Current
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Researched CPT and ICD-9 coding discrepancies for compliance and
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Evaluated patients' financial status and established appropriate payment plans.
Healthplan Specialist
Health Advocate
08.2020 - 04.2021
- Educated clients and families about rights and responsibilities.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Analyzed medical records to satisfy insurance company mandates.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Contract role
Customer Service Intern
Vanguard
05.2020 - 10.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Business Intern
Eastern Athletics
09.2019 - 03.2020
- Handled photography and score keeping at games.
- Worked as a liaison between teams and local sponsors.
- Worked to represent the institution in a positive and enthusiastic manner.
- As an intern I worked with a humble attitude and a willingness to learn.
- Left due to the pandemic and graduation.
Audio/Computer Technician
Media Services
05.2018 - 09.2019
- Responsible for repairing computer and sound equipment upon customer request.
- Answered phone calls and handled administrative work within the office as well.
- Set up sound equipment for our clients major events.
- Worked well independently and on a team to solve problems.
Education
Associate of Applied Science - Diagnostic Medical Sonography
American Institute
Cherry Hill, NJ06.2024
Bachelor of Arts - Business Communication/Marketing
Eastern University
Wayne,Pa05.2020
Skills
- Patient Medical Histories
- Radiologic Imaging Equipment
- First Aid
- Communication Skills
- Sales and Management
- MS Office
- Multitasking abilities
- Computer skills
- Health admin
- HIPAA Education
- Direct Patient Care
- Medical Histories and Vital Statistics
- Safety Protocols
- Scheduling Medical Appointments
- Sonography
- Charting and Clinical Documentation
- Organizational Skills
- Taking Vital Signs
- Patient Safety
- Patient Relations
Certification
- BLS certification
- CET - EKG Technician May 2024
Timeline
Medical Billing Specialist
Mainline Health
05.2021 - Current
Healthplan Specialist
Health Advocate
08.2020 - 04.2021
Customer Service Intern
Vanguard
05.2020 - 10.2020
Business Intern
Eastern Athletics
09.2019 - 03.2020
Audio/Computer Technician
Media Services
05.2018 - 09.2019
Associate of Applied Science - Diagnostic Medical Sonography
American Institute
Bachelor of Arts - Business Communication/Marketing
Eastern University
- BLS certification
- CET - EKG Technician May 2024
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