SIMON M. MOUNSEY
Wheaton,IL
Summary
Tech-savvy Media Manager with proven track record of curating relevant web content for an array of Tabletop titles. Practiced in monitoring competitor activity, conceptualizing marketing campaigns and creating editorial copy. Recognized for creating exciting promotions, contests and content to drive engagement. Excellent verbal and written communication skills. Experienced in creating and maintaining relationships in the tabletop space whether it be marketing teams, influencers or customers.
Overview
12
12
years of professional experience
Work History
MEDIA MANAGER/CUSTOMER SERVICE
Forbidden Games/University Games
2018.03 - Current
- Served in a hybrid role of both customer service and establishing brand awareness of the Forbidden Games catalog from startup to its current state as part of the University Games catalog
- Served as lead customer service via email, social media, Kickstarter and BGG
- Wrote, posted and utilized all forms of social media to bolster the Forbidden Games online presence
- Managed and made connections with reviewers, influencers and marketing companies to promote a specialized line of tabletop games including Raccoon Tycoon, Lizard Wizard and Mosaic: A Story of Civilization
- Collaborated with renowned designer Glenn Drover and a small team to develop family and mid-weight tabletop games
- Took ownership of customer issues and followed problems through to resolution.
Admin
The Boardgame Group
2015.06 - Current
- Serves as admin, thus monitoring one of the largest tabletop communities on Facebook with over 80k members
- Monitored and intervened with users as needed whether through conflict resolution, membership rules, etc
- Helped establish and maintained a set of rules within the group
- Researched incoming users to ensure they were not spam or a potential problem within the confines of the group
- Proactively would bring about discussion as it related to tabletop to bolster more group interaction
- Took charge in discussing with other admins how to deal with certain issues that arose and how to handle them
Quality Assurance Analyst/Blogger
Trainsignal
2013.02 - 2013.08
- Served as the final set of eyes for all copy on a newly created website
- Wrote up specific bug reports, edited test specs that served as a guideline for developers to fix technical issues
- Recommended new website implementations
- Wrote feature articles that increased core readership beyond the IT and technology professional
- Improved engagement with online community.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
COPY EDITOR
GRAPA
2012.08 - 2012.12
- Recruited to edit content, design PowerPoint slides and assist faculty in the development of telecommunication courses
- Helped in the setup and production of online course environment
- Acted as direct liaison for students in online classroom
- Compiled lists of common usage and style errors to reduce number of mistakes and improve consistency in style
- Created and efficiently maintained production schedules
- Acquired in-depth knowledge of content areas to provide effective edits.
Education
Bachelor of Arts - Communication Arts, Film Studies
BENEDICTINE UNIVERSITY
Lisle, IL.Certificate in Multimedia Arts - undefined
COLLEGE OF DUPAGE
Glen Ellyn, ILSkills
- Media Contacts Management
- Social Media Management Experience
- Campaign Implementation
- Idea Brainstorming
- Media Placement
- Proofreading
- Product Promotion
- Time Management
- Research
- Effective Workflow Management
- Budgeting and Reporting
- Film and Video Production
References
Glenn Drover
Former President
Forbidden Games
815.557.8920
Gdrover65@gmail.com
Boss for 5 years
Matt Faulisi
Retail Sales Manager
Skybound Entertainment
607.731.4147
mfaulisi@skybound.com
Friend for 4 years
David Lockwood
International Localization and Licensing
Lucky Duck Games
630.478.1351
Collaborator in bringing Raccoon Tycoon to France
Sean Brown
Owner/co-owner
Mayfair Games/Mr. B Games
720.436.3483
mrbgames@gmail.com
Co-worker for 5 years
Timeline
MEDIA MANAGER/CUSTOMER SERVICE
Forbidden Games/University Games
2018.03 - Current
Admin
The Boardgame Group
2015.06 - Current
Quality Assurance Analyst/Blogger
Trainsignal
2013.02 - 2013.08
COPY EDITOR
GRAPA
2012.08 - 2012.12
Bachelor of Arts - Communication Arts, Film Studies
BENEDICTINE UNIVERSITY
Certificate in Multimedia Arts - undefined
COLLEGE OF DUPAGE
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