Simrat Bhatia

Led development and delivery of proprietary software solutions for Shell's global Exploration and Development projects.

• Collaborated with stakeholders to define product features and prioritize a backlog exceeding 200 items.
• Managed product backlog alignment with business goals, customer needs, and project objectives.
• Acted as liaison between business stakeholders and development teams to ensure transparency on deliverables.
• Wrote clear user stories and acceptance criteria, promoting shared understanding among development teams.
• Utilized data-driven insights to track product performance and identify areas for improvement.
• Facilitated Scrum ceremonies, coaching teams on Agile practices while serving as product authority.

Served as Scrum Master, Agile Coach, and Release Manager for three teams, facilitating successful delivery of key features for AT&T’s centralized products and offers platform.

• Oversaw project execution, enabling Scrum teams to achieve strategic objectives.
• Managed cross-team dependencies and led Scrum of Scrums for alignment across multiple workstreams.
• Coached Scrum Masters and Product Owners on best practices while supporting teams in resolving impediments.
• Collaborated with senior leadership to define OKRs, aligning initiatives with business goals.
• Drove Lean Portfolio Management practices adoption, resulting in a 20% reduction in cycle time.

Oversaw planning, execution, and delivery of software engineering projects, ensuring on-time completion within budget.

• Coached team on Agile principles and Scrum frameworks, enhancing user story delivery.
• Facilitated sprint planning, daily stand-ups, reviews, and retrospectives for seven team members.
• Collaborated with Product Owners to refine and prioritize backlogs aligned with business objectives.
• Identified and mitigated risks at team level, promoting trust and accountability.
• Ensured compliance with Definition of Ready (DOR) and Definition of Done (DOD).

Designed technical solutions for Common and Login modules of myAT&T mobile application.

• Collaborated with Billing, Usage, Services, and Profile teams to establish common API design.
• Engaged business and technical stakeholders to clarify requirements and ensure project satisfaction.
• Gathered and analyzed functional and non-functional requirements into Epics, Features, and User stories.
• Liaised with teams, solution architects, and SMEs to assess system interactions and integration needs.
• Groomed user stories with developers and reviewed code during implementation demos.
• Proactively identified client concerns and addressed needs through effective communication.
• Maintained documentation of client feedback, interactions, and project deliverables.

Implemented content management solution for AT&T website, designing templates and workflows.

• Managed team of five software engineers across U.S. and India.
• Redesigned AT&T website to utilize AEM for enhanced content management.
• Created AEM pages with components developed using HTML, CSS3, and AngularJS.
• Developed code for processing daily feeds, generating and storing JSON files for AEM use.
• Created AEM components to display feed information on maps.
• Oversaw code and content releases, ensuring successful deployments.

Managed onsite-offshore operating model for effective collaboration.

• Facilitated communication with U.S. onsite team to gather client requirements.
• Analyzed client requirements and reviewed design documentation for deliverables.
• Estimated effort for assigned tasks to ensure project timelines.
• Developed code in Perl, JavaScript, HTML, and CSS for various applications.
• Conducted thorough unit and integration testing to validate functionality.
• Ensured quality of deliverables by implementing rigorous testing processes.
• Delivered defect-free work products to clients, maintaining high-performance standards.

Managed maintenance project across three verticals: BT Retail, BT Wholesale, and BTGS Supersite.

• Oversaw CMS platform configurations to support business-as-usual website content changes.
• Adhered to project SLAs to maintain delivery standards.
• Scheduled system health checks and conducted security assessments to mitigate risks.
• Defined project scope and assigned responsibilities for CMS Support Project.
• Facilitated client discussions, providing timely updates on project status.
• Investigated issues, collaborating with developers and designers to resolve problems promptly.
• Streamlined processes, implementing tested steps for effective configuration management.