Sinahi Ramirez
San Marcos,CA
Summary
Dynamic professional with extensive experience at Sky Zone Trampoline Park, excelling in customer service and safety compliance. Proven ability to enhance guest experiences through effective communication and conflict resolution. Skilled in cash handling and event planning, consistently ensuring smooth operations and memorable events for all participants.
Overview
2
2
years of professional experience
Work History
Court Monitor
Sky Zone Trampoline Park
San Marcos, CA
12.2023 - Current
- Monitored court activities to ensure safety and compliance with park rules.
- Assisted guests with trampoline use and guided them on proper techniques.
- Enforced safety protocols to maintain a secure environment for all participants.
- Educated guests on safe jumping practices and trampoline etiquette.
- Supported team members during busy periods by managing court traffic effectively.
- Monitored court proceedings to ensure a safe and secure environment for all participants.
- Collaborated with staff to address guest inquiries and resolve issues promptly.
Concessions Cashier
Sky Zone Trampoline Park
San Marcos
12.2023 - Current
- Processed customer transactions at concession stands efficiently and accurately.
- Maintained cleanliness and organization of concession area during busy hours.
- Assisted customers in selecting food and beverage options with friendly service.
- Handled cash register operations, including opening and closing procedures.
- Collaborated with team members to ensure smooth service during peak times.
- Monitored inventory levels and restocked supplies as needed throughout shifts.
- Followed health and safety guidelines to maintain a safe working environment.
- Stocked and restocked food and equipment items as necessary.
- Operated cash registers, counted money and logged daily sales and expenditures.
- Prepared and promptly served food, beverages and desserts to customers.
- Performed frequent sanitation procedures when handling and preparing food.
Sales Associate
Sky Zone Trampoline Park
San Marcos
12.2023 - Current
- Assisted customers with product selection and provided exceptional service.
- Maintained accurate inventory levels and organized merchandise displays.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to enhance store presentation and layout.
- Educated customers on product features and benefits effectively.
- Handled customer inquiries and resolved issues promptly.
- Participated in promotional events to drive product awareness and sales.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
Party Host
Sky Zone Trampoline Park
San Marcos, CA
12.2023 - Current
- Organized and coordinated themed parties for children and adults.
- Set up decorations and arranged party spaces creatively.
- Provided exceptional customer service to guests throughout events.
- Ensured cleanliness and orderliness after events concluded.
- Organized seating arrangements, decorations, and food supplies.
- Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
- Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
- Provided support to guests during the event including answering questions and addressing any concerns.
- Responsible for ensuring all safety regulations were adhered to while hosting parties.
- Handled payments made by customers for services rendered during parties.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Education
High School Diploma -
Mission Hills High School
San Marcos, CA06-2026
Skills
- Customer service
- Cash handling
- Event planning
- Safety compliance
- Team collaboration
- Communication skills
- Conflict resolution
Languages
English
Professional
Spanish
Professional
Timeline
Court Monitor
Sky Zone Trampoline Park
12.2023 - Current
Concessions Cashier
Sky Zone Trampoline Park
12.2023 - Current
Sales Associate
Sky Zone Trampoline Park
12.2023 - Current
Party Host
Sky Zone Trampoline Park
12.2023 - Current
High School Diploma -
Mission Hills High School
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