SINAN AL BAYATI
ARLINGTON,VA
Summary
Versatile SDET Engineer adept at testing and validating cloud-based, on-premise and hybrid solutions. Incorporates data from all available sources to create holistic images of product and software performance. Accomplished creator of automated and manual test frameworks guaranteed to produce exceptional customer satisfaction levels.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walgreen's Pharmacy
03.2020 - 02.2024
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Computer Science
Baghdad University
Iraq02.2005
Higher Diploma in Information Technology - Information Technology
Iraqi Commission For Computer And Informatics
Iraq01.2011
SDET Certification - Software Development Engineer in Test
CYDEO Institute of Technology
7925 Jones Branch Dr #3300, McLean, VA 2210209.2023
Certificate of Training Completed - CompTIA ITF+
Arlington Employment Center
03.2021
Skills
- Test strategy
- Software Functionality Feedback
- Software Development Tools: JIRA, Confluence
- Teamwork and Positive Attitude
- Compatibility Testing
- Test Planning
- Test Management Tools
- Web and Mobile Application QA
- Scrum Framework
- Test Scheduling
- Manual Testing
- Behavior-driven development
- Software development life cycle
- Test Automation Frameworks
Certification
- CYDEO , September -2023
Timeline
Customer Service Representative
Walgreen's Pharmacy
03.2020 - 02.2024
Bachelor of Science - Computer Science
Baghdad University
Higher Diploma in Information Technology - Information Technology
Iraqi Commission For Computer And Informatics
SDET Certification - Software Development Engineer in Test
CYDEO Institute of Technology
Certificate of Training Completed - CompTIA ITF+
Arlington Employment Center
Similar Profiles
Erin Nicole ToneyErin Nicole Toney
Pharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care PharmacyPharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care Pharmacy
Chloe GrolbertChloe Grolbert
Pharmacy Technician at Walgreen's PharmacyPharmacy Technician at Walgreen's Pharmacy
Devin AlfordDevin Alford
Shift Lead Manager at Walgreen's PharmacyShift Lead Manager at Walgreen's Pharmacy
Wendy BucknerWendy Buckner
Retail Pharmacy Manager at Walgreen's PharmacyRetail Pharmacy Manager at Walgreen's Pharmacy
Daniel S. PoolerDaniel S. Pooler
Server at Various RestaurantsServer at Various Restaurants