Summary
Overview
Work History
Education
Skills
Websites
Projects
Personal Information
Certifications And Technical Skills
Certification
Languages
Timeline
Generic

Sindhu Thapa

Queens,NY

Summary

Results-driven Business Analyst & Data Analyst with proven experience translating business requirements into actionable, data-driven solutions. Expert in SQL, Tableau, Power BI, Excel, and Visio, with a track record of improving operational efficiency, streamlining workflows, and enhancing reporting accuracy. Skilled in BRD/FRD documentation, stakeholder communication, UAT, and process mapping across Agile and Waterfall environments. Passionate about leveraging data to drive strategic decision-making and optimize enterprise data systems.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Program Coordinator

Leklekk: The Green Wave
Kathmandu, Bagmati
01.2021 - 01.2023
  • Elicited and documented business requirements from leadership to streamline operational workflows; created process flow diagrams that improved efficiency by 15%.
  • Designed Excel-based KPI dashboards to track production, vendor performance, and sales metrics, improving reporting speed by 30%.
  • Collaborated with vendors to optimize delivery schedules, reducing shipment delays by 15%.
  • Applied data analysis to identify bottlenecks and recommend process improvements.

Executive Assistant

Youth of Shangri-La
Kathmandu, Bagmati
01.2019 - 01.2021
  • Collected, analyzed, and reported program data to funding agencies, ensuring 100% accuracy in quarterly submissions.
  • Managed project budgets, timelines, and stakeholder communications to ensure alignment with strategic goals.
  • Produced meeting minutes, project trackers, and documentation to enhance inter-departmental coordination.
  • Supported data-driven decision-making by creating structured performance reports in Excel.

Teaching Assistant

Carolina University
Winston-Salem, North Carolina
01.2018 - 01.2019
  • Analyzed student performance data and generated weekly Excel reports for faculty.
  • Maintained course databases, ensuring accuracy and timely updates to support academic planning.

Education

Master of Business Administration - Business Management, Analytics & IT (STEM)

Monroe College
New York, NY
04-2026

Bachelor of Arts - Social Work

St.Xavier's College
Nepal
07-2020

Skills

  • SQL and data visualization tools
  • Process improvement
  • Effective communication
  • Stakeholder coordination
  • Staff development
  • Campaign development
  • Sales partnership development
  • Marketing materials
  • Market research proficiency
  • Strategic planning
  • Report preparation
  • Needs analysis
  • Advanced Excel
  • Project management software
  • Python programming

Projects

Tableau Dashboard – Housing Market Analysis, Created an interactive Tableau dashboard analyzing housing price trends, identifying 3 primary factors influencing price fluctuations. SQL Healthcare Claims Analysis, Wrote complex SQL queries to clean, aggregate, and analyze healthcare claims data, identifying anomalies and reducing reporting errors by 20%. Business Process Modeling – Gymnastics Center Database, Developed UML diagrams and process flows for a centralized database to improve tracking of attendance, payments, and athlete performance.

Personal Information

Work Permit: CPT

Certifications And Technical Skills

SQL, Tableau, Power BI, MS Excel (Advanced), MS Visio, JIRA, Python (Pandas, Matplotlib), Agile & Scrum Fundamentals, SQL for Data Analysis

Certification

  • Business and Quality Analysis|Technical Training Alliance|October 28, 2024
  • Python Programming and Data Science |Technical Training Alliance|February 11, 2025

Languages

English
Professional
Nepali
Professional
Hindi
Professional

Timeline

Program Coordinator

Leklekk: The Green Wave
01.2021 - 01.2023

Executive Assistant

Youth of Shangri-La
01.2019 - 01.2021

Teaching Assistant

Carolina University
01.2018 - 01.2019

Master of Business Administration - Business Management, Analytics & IT (STEM)

Monroe College

Bachelor of Arts - Social Work

St.Xavier's College

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