Sindy Perez
Lynn,MA
Summary
Housekeeper with extensive experience in maintaining high standards in hospitality environments. Proven ability to collaborate effectively with team members to ensure safety compliance. Track record of enhancing guest experiences and improving operational efficiency through diligent work and attention to detail.
Overview
12
12
years of professional experience
Work History
Housekeeper
Boston Harbor Hotel at Rowes Wharf
Boston, Massachusetts
05.2022 - Current
- Cleaned and organized guest rooms to maintain hotel standards.
- Replenished supplies and amenities in guest areas daily.
- Reported maintenance issues to ensure timely resolutions for guests.
- Collaborated with team members to complete daily cleaning schedules.
- Provided exceptional service to enhance guest satisfaction during stays.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Assisted in training new staff on cleaning procedures and best practices.
- Changed bed linens and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Housekeeper
Residence Inn Marriott by Marriott Boston Back bay
Boston, Massachusetts
02.2014 - 03.2020
- Cleaned and organized guest rooms to maintain hotel standards.
- Replenished supplies and amenities in guest areas daily.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Assisted in laundry services including washing, drying, and folding linens.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Followed safety protocols to ensure a safe working environment.
- Provided exceptional service to enhance guest satisfaction during stays.
Skills
- Room cleaning
- Supply replenishment
- Safety compliance
- Staff training
- Team collaboration
- Customer service
Timeline
Housekeeper
Boston Harbor Hotel at Rowes Wharf
05.2022 - Current
Housekeeper
Residence Inn Marriott by Marriott Boston Back bay
02.2014 - 03.2020
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