Sindy Portillo Gamez
Charlotte,North Carolina
Summary
Graduate from the University of North Carolina Charlotte with a strong work ethic and commitment to excellence in physically demanding roles. Eager to leverage insights from sociology and psychology, along with analytical skills, to enhance communication and collaboration within diverse work environments. Experienced as a fulfillment associate with a proven track record in streamlining warehouse operations, inventory management, and order processing, resulting in improved workflow and heightened customer satisfaction. Seeking a dynamic corporate position where critical thinking and problem-solving abilities contribute to impactful solutions and foster an inclusive workplace culture.
Overview
10
10
years of professional experience
Work History
Amazon Fulfillment Associate
Amazon
Concord, NC
11.2021 - Current
- Processed and picked customer orders accurately and efficiently to meet daily shipping quotas.
- Conducted quality checks on incoming and outgoing products to maintain high standards of accuracy.
- Utilized handheld scanners to track inventory levels and ensure proper stock management.
- Collaborated with team members to coordinate shipping logistics and maintain workflow efficiency.
- Maintained a clean and organized workspace to adhere to safety and operational standards.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Maintained compliance with safety protocols and participated in safety training sessions to promote a safe work environment.
- Supported seasonal peak operations by increasing productivity during high-demand periods.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Participating Member
Research Paper
Charlotte, North Carolina
10.2021 - 12.2024
- Participant in a Research Study
- It is volunteer
- Recently beginning
- Participated in collaborative research projects, contributing insights and data analysis to support study objectives.
- Assisted in the collection and organization of research data, ensuring thorough documentation and accuracy.
Note Taker
Disability Services Department
Charlotte, North Carolina
08.2021 - 12.2024
- Volunteer to be Note Takers for the Office of Disability Services at University of North Carolina Charlotte
- Community Service
- Documented lecture content accurately to support students with varying learning needs.
- Organized notes systematically for easy access and reference by students.
- Ensured notes were delivered promptly to maintain alignment with class schedules.
Volunteer
University of North Carolina Charlotte
Charlotte, NC
08.2021 - 12.2022
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer for creek cleanup around the Charlotte Community.
Airman Basic
JROTC Program
Four Oaks, North Carolina
08.2015 - 06.2016
- Joined the Junior ROTC program while in High School
- Benefits for joining the program are:
- Leadership skills
- Discipline
- Accountability
- Time-Management
- Self-Confidence
- Maintained uniforms and equipment, demonstrating accountability and attention to detail.
- Demonstrated commitment to punctuality and time management during all program activities.
- Developed planning and organizational skills through event coordination and execution.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Participated in leadership exercises to enhance team cohesion and communication skills.
- Completed physical training sessions to improve fitness levels and demonstrate discipline.
- Collaborated with peers in team-building activities to strengthen interpersonal relationships.
Education
Bachelor of Arts - Sociology
University of North Carolina At Charlotte
Charlotte, North Carolina12-2024
Associate of Arts - Arts
Wake Technical Community College
Raleigh, North Carolina05.2021
High School Diploma - undefined
South Johnston High School
Four Oaks, North Carolina06.2018
Associate of Science - Psychology
Wake Technical Community College
Raleigh, NC05-2021
Skills
- Organizational skills
- Teamwork
- Time Management
- Strong Work Ethic
- Problem Resolution
- Leadership Development
- Creative
- Empathy
- Positive Attitude
- Critical Thinking
- Integration
- Communications
- Attention to detail
- Team leadership
- Friendly and courteous
- Punctual and reliable
- Excellent communication
- Pallet jack proficiency
- Relationship building
- Sorting and organizing
- Heavy lifting
- Multitasking and organization
- Workload prioritization
- Team collaboration
- Willing to learn
- Issue resolution
- Flexible schedule
Accomplishments
- Achieved high volume orders by completing management system to scan, organize, and ship products with accuracy and efficiency.
- Demonstrate strong attention to detail quality control to ensure customer satisfaction.
- Collaborated with team members and management to meet productivity and safety standards.
Languages
English
Spanish
Timeline
Amazon Fulfillment Associate
Amazon
11.2021 - Current
Participating Member
Research Paper
10.2021 - 12.2024
Volunteer
University of North Carolina Charlotte
08.2021 - 12.2022
Note Taker
Disability Services Department
08.2021 - 12.2024
Airman Basic
JROTC Program
08.2015 - 06.2016
High School Diploma - undefined
South Johnston High School
Bachelor of Arts - Sociology
University of North Carolina At Charlotte
Associate of Arts - Arts
Wake Technical Community College
Associate of Science - Psychology
Wake Technical Community College