Sindy Vargas
Silver Spring,MD
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
5
5
years of professional experience
Work History
Customer Service Server/Head Bartender
CFG LLC
Silver Spring, Maryland
02.2025 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
Customer Service Server/Head Bartender
Lahlouh
Silver Spring, MD
12.2019 - 01.2025
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked food before serving it to customers.
- Addressed complaints to kitchen staff and served replacement items.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Filled condiments and napkin containers during slack periods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Informed customers of daily specials and signature menu items.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Garnished dishes and beverages to serve visually appealing menu items.
- Upheld high standards of sanitation in accordance with health department regulations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees on restaurant procedures and plating techniques.
- Trained new employees to perform duties.
- Prepared drinks according to standard recipes.
- Assisted in training new servers.
- Set up tables in between patrons to reduce wait times.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Implemented feedback from customers to improve service quality and menu offerings.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Stayed informed about daily specials, new menu items, promotions.
- Served food and beverages to patrons and confirmed complete orders.
Education
High School Diploma -
Palloti High School
BelizeSkills
- Customer service
- Food preparation
- Cash handling
- Menu knowledge
Timeline
Customer Service Server/Head Bartender
CFG LLC
02.2025 - Current
Customer Service Server/Head Bartender
Lahlouh
12.2019 - 01.2025
High School Diploma -
Palloti High School