Sinead Torres

I was responsible for operating robots and maintaining a clean and organized work environment. My daily tasks included robot maintenance, quality paint inspection, resetting, and jogging robots during troubleshooting faults. I worked closely with supervisors and other team leads to ensure that all information was obtained. I started off as a regular Production Associate and worked my way up to a Robot Technician. I took an onsite class and received my certification in ABB IRC5 Programming.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.