Sinisa Savnik
Mastic ,NEW YORK
Summary
Dynamic Shop Manager at Hampton Oil Changer with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in inventory management and staff training, I foster a dependable team environment while implementing effective sales strategies. Recognized for my punctuality and exceptional customer service, I drive results through process improvements.
Overview
32
32
years of professional experience
Work History
Shop Manager
Hampton Oil Changer
Southampton, NY
09.1994 - 05.2026
- Led daily operations for efficient service delivery and customer satisfaction.
- Trained staff on safety protocols and equipment handling to ensure compliance.
- Implemented process improvements to enhance workflow efficiency within the shop.
- Managed inventory control, ensuring optimal stock levels and minimizing waste.
- Monitored financial transactions, maintaining accurate records for reporting purposes.
- Addressed customer inquiries and concerns promptly, enhancing overall client experience.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
Education
No Degree -
Suffolk County Community College
Riverhead, NYGED -
William Floyd High School
Mastic, NY06.1992
Skills
Very fast learner
Dependable
Punctual
Customer service specialist
Languages
Spanish
Limited Working
Timeline
Shop Manager
Hampton Oil Changer
09.1994 - 05.2026
No Degree -
Suffolk County Community College
GED -
William Floyd High School