Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
Siobhan Johnson

Siobhan Johnson

Director of Operations
Valencia ,CA
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Summary

To become a valuable asset to the company while contributing to the bottom line in the position of Senior Director of Sterile Processing. Ability to complete work analysis and develop and implement a staffing plan attentive to the changing patient needs. Knowledgeable and participates in the development of cleaning and sterilization standards, protocols and guidelines for all areas in the health system. Ability to direct daily operations through Team, Managers and Shift Leaders. Ability to prepare and control unit budgets, including operating, capital and revenue budgets. Ability to counsel, coach employees and, if necessary, take appropriate disciplinary action. Ability to communicate and collaborate with physicians and other disciplines/departments to maximize patient care through put and outcomes in the procedural areas SPD supports. Knowledgeable to provides clinical guidance and assesses employee competency. Knowledgeable to evaluate job performance of unit personnel and recommend adjustments in accordance with wage and salary guidelines.

Overview

21
21
years of professional experience
4
4
Certification

Work History

Senior Executive Consultant

Comprehensive Medical Services
08.2020 - Current
  • Evaluated current processes to develop improvement plans.
  • Leads teams, conducts effective meetings, removes barriers, and engages in synergistic problem solving through effective delegation, coaching and counseling, and active listening
  • Produced detailed and relevant reports for use in making business decisions.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Gathered, documented and modeled data to assess business trends.
  • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
  • Created and optimized records management strategies to coordinate and protect information.
  • Leveraged on-site observation and personal interviews to identify team and individual strengths.
  • Strengthened Sterile Instrument storage systems to enhance efficiency and minimize labor requirements.
  • Coached business leaders on Lean management, Productivity and Emotional Intelligence.
  • Developed productivity metrics derived from raw company data to track improvements in organizational efficiency.

Interim Manager of Sterile Processing

Thaxton Barabe
03.2020 - Current
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Executed corrective actions when test controls were outside specified limits.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Manager of Sterile Processing

UCLA
06.2021 - 10.2022
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.

Interim Director of Sterile Processing

Core Medical (MUSC)
08.2019 - 03.2020
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
  • Participated in meetings with producers and production crew to keep program in step with creative vision.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Reviewed scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.
  • Conducted meetings with staff to discuss production progress and to attain production objectives.
  • Developed schedules for production, editing and duplication for timely delivery.
  • Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
  • Identified and approved equipment and elements required for productions.
  • Developed project budgets and managed production costs.
  • Assessed final products to check quality and consistency with creative vision.
  • Supervised team of 110 Sterile Processing Associates during team huddle broadcasts and delivered effective directions to keep teams focused and responsive.

Interim Director of Sterile Processing

Gallagher Healthcare
09.2018 - 04.2019
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
  • Participated in meetings with producers and production crew to keep program in step with creative vision.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Reviewed scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.
  • Conducted meetings with staff to discuss production progress and to attain production objectives.
  • Developed schedules for production, editing and duplication for timely delivery.
  • Devised and implemented strategies to create new revenue streams and cut operational costs.

Interim Manager of Sterile Processing and Reconstruction Consultant

Dominican Hospital Santa Cruz
05.2017 - 08.2018
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Executed corrective actions when test controls were outside specified limits.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.

Interim Manager

Sterile Processing
01.2016 - 12.2016
  • Responsibilities include: Planning, transition, and moving of the entire department from existing 7,300 foot area to 18,000 foot facility in a three day window without shutting down the operating room suites
  • During visits from the State Department of Maine and Joint Commission giving the department high reviews.

Interim Assistant Director of Materials Management, and Vascular Program Coordinator

HCT Executive Interim Management & Consulting, CA JFK Hospital
08.2014 - 12.2015
  • Include: the processing and delivery of sterile supplies and equipment to the Operating Room, Labor and Delivery, Emergency Department and other patient care areas as needed, and the maintenance of all traction equipment
  • Project Management, process Improvement, quality assurance, leadership for current staff and management, Subject Matter Expert for Sterile Processing Department during corporate, state, and Joint Commission Audits
  • Educator of SPD Staff, Environmental Services, and Leadership
  • Physician and Operating Room Staff Customer Satisfaction Relations
  • Attended daily Inventory management meetings
  • Inventory and Tray Consolidation, Budgetary and Financial Guidance for instrumentation, Supplies, Tracking System, Staffing, and Services Relating to Sterile Processing
  • Day to day operations and guidance for sterile processing staff and leadership
  • Data consolidation for all levels of sterilization including the Medical Waste Management Sterilization
  • Maintenance of Policies & Procedures Manual, Contributed to Product Evaluation Meetings
  • Maintained appropriate inventory, processed reorders and changes as needed
  • Provides direction and leadership for the facility(s) materials management functions
  • Provides direct leadership, education, and communication to staff to ensure effective operations of the materiel management functions throughout the system
  • Communicates mission, vision, and values and works to align functions and processes to work as a system
  • Delegates appropriately to allow decision making at the best level
  • Leads teams, conducts effective meetings, removes barriers, and engages in synergistic problem solving through effective delegation, coaching and counseling, and active listening
  • Plans supply chain strategies and organizes work functions and processes
  • Develops and administers short and long-range plans in concert with system materials management that optimize the use of personnel, material, financial resources, and time to meet and exceed the level of service required by our customers
  • Directs staffing and management of the departments staff
  • Develops department structure for maximum effectiveness
  • Maintains a competent and motivated staff through the appropriate selection, training, performance management, praise and recognition, feedback, and termination of subordinate personnel as appropriate
  • Develops work goals and objectives for the department in accordance and alignment with company goals; provides leadership, measures and feedback, and motivation for staff achievement of departmental goals
  • Demonstrates a commitment to education and training through formalized education programs at all levels
  • Manages the supply expense of the facility through contract compliance, supply expense reduction and utilization programs, along with inventory management techniques
  • Analyzes facility supply costs monthly and tracks and reports all efforts related to supply expense reduction as well as other key operational metrics
  • Identities and implements methods for reducing operational expenditures in supply and equipment, while focusing on improving standardization and utilization
  • Leads projects and cross-functional teams to meet or exceed organizational performance levels
  • Develops and oversees the department budget in conjunction with corporate goals and objectives
  • Directs the department's resource allocation
  • Provides effective levels of service to the customers of Materials Management
  • Interacts frequently with administrators, nurses, department managers, supervisors and other professional and non-professional staff members to provide Materials Management or Internal Support Services resource information, assess customer satisfaction levels, obtains direct feedback regarding the departments performance, resolves problems, and identifies new opportunities to improve services and improve cost effectiveness
  • Promotes a positive customer service attitude both within and outside the department by maintaining effective working relationships
  • Works as a member of the company's materials management leadership team to achieve Smarter, Faster, Better, Together goals in standardization, vendor management and process improvement
  • Assists in the development and implementation of regional/system policies, procedures and process improvements for Materials Management
  • Negotiates agreements amongst end users to coordinate efficient processes and inventory costs.

Executive

HCT, Interim Management & Consulting - Doctors Medical Center, Hi, Desert Medical Center
03.2013 - 04.2014
  • Responsibilities include: the processing and delivery of sterile supplies and equipment to the Operating Room, Labor and Delivery, Emergency Department and other patient care areas as needed, and the maintenance of all traction equipment
  • Project Management, process Improvement, quality assurance, leadership for current staff and management, Subject Matter Expert for Sterile Processing Department during corporate, state, and Joint Commission Audits
  • Educator of SPD Staff, Environmental Services, and Leadership
  • Physician and Operating Room Staff Customer Satisfaction Relations
  • Attended daily Inventory management meetings
  • Inventory and Tray Consolidation, Budgetary and Financial Guidance for instrumentation, Supplies, Tracking System, Staffing, and Services Relating to Sterile Processing
  • Day to day operations and guidance for sterile processing staff and leadership
  • Data consolidation for all levels of sterilization including the Medical Waste Management Sterilization
  • Maintenance of Policies & Procedures Manual, Contributed to Product Evaluation Meetings
  • Maintained appropriate inventory, processed reorders and changes as needed.

Interim Nurse Manager

Sterile Processing
09.2012 - 02.2013
  • Direct, plan, and organizes the staff and the activities of central sterile department in the system Implemented sterilization protocols related to the functionality of sterile processing; developed and utilized key performance indicators for trending areas in need of improvement
  • Acted a Subject Matter Expert in sterilization of instrumentation, decontamination, prep and pack, sterile storage, transport; immediate use sterilization and provided expert support for the company, Overseer of documentation, reporting and closure of compliance issues
  • Created and reviewed SOP's, Provided education and instructional support for SPD staffing and OR; responsible for the procurement of supplies and equipment for all hospital departments
  • Developed and maintained purchasing system to ensure the best prices to the institution
  • Developed and maintained system of sterilization that ensures the adequate sterilization and timely distribution of sterile instruments
  • Maintained policies and procedures manual; attended Product Evaluation Meetings; maintained appropriate inventory, maintaining reorder and changes as needed
  • Conducted staff training and performance evaluations.

Education

Diploma - Surgical Technology

University of Alabama At Birmingham, Birmingham, AL
2004

Bachelor of Science - Biology

Stillman College, Tuscaloosa, AL
06.2003

High School Diploma -

Jess Lainer High School, Bessemer, AL
1998

Skills

  • Inventory Management
  • Executive Coaching
  • Professional Relationships
  • Budget Analysis
  • Service Management
  • Developing Training Programs
  • Management Consulting
  • Risk System
  • Strategy Management
  • Professional Development
  • Transformative Leadership
  • Organizational Systems
  • Employee Evaluation
  • Performance Evaluations
  • Operational Processes
  • Improvement Strategy
  • Strategic Plan Development
  • Process Research
  • Third-Party Contracts
  • FDA Regulations
  • Six Sigma Processes
  • Operational Efficiency
  • Strategic Vision
  • Continuous Quality Improvement (CQI)

Accomplishments

  • Ability to evaluate staff, procedural areas staff supported by SPD and Physician satisfaction.
  • Ability to develop action plans, implement and monitor for effectiveness to improve satisfaction scores. Knowledgeable and provides regulatory responsibility for sterilization and High-Level Disinfection (HLD) for the health system.
  • Maintains SPD IT systems/databases and coordinates with IS on projects involving technology in SPD.
  • Ability to lead or participate in special perioperative projects that lead to improvements for the health system. Excellent oral and written communication skills, experience in teaching and consulting,
  • flexibility and creativity in problem solving. Demonstrated competency in using project management and performance improvement methodology (CAPA, Lean, etc. )
  • Proven ability to work with and communicate with physicians, executives, nursing, allied health professionals, and staff.
  • Demonstrates initiative, self-motivation, practical learning skills and conflict management.


Certification

  • HSPA CERTIFIED HEALTHCARE LEADER
  • HSPA CERTIFIED ENDO REPROCESSOR
  • HSPA CERTIFIED REGISTERED CENTRAL SERVICE ASSOCIATE

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Manager of Sterile Processing - UCLA
06.2021 - 10.2022
Senior Executive Consultant - Comprehensive Medical Services
08.2020 - Current
Interim Manager of Sterile Processing - Thaxton Barabe
03.2020 - Current
Interim Director of Sterile Processing - Core Medical (MUSC)
08.2019 - 03.2020
Interim Director of Sterile Processing - Gallagher Healthcare
09.2018 - 04.2019
Interim Manager of Sterile Processing and Reconstruction Consultant - Dominican Hospital Santa Cruz
05.2017 - 08.2018
Interim Manager - Sterile Processing
01.2016 - 12.2016
Interim Assistant Director of Materials Management, and Vascular Program Coordinator - HCT Executive Interim Management & Consulting, CA JFK Hospital
08.2014 - 12.2015
Executive - HCT, Interim Management & Consulting - Doctors Medical Center, Hi, Desert Medical Center
03.2013 - 04.2014
Interim Nurse Manager - Sterile Processing
09.2012 - 02.2013
University of Alabama At Birmingham - Diploma, Surgical Technology
Stillman College - Bachelor of Science, Biology
Jess Lainer High School - High School Diploma,

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Siobhan JohnsonDirector of Operations