Summary
Work History
Education
Skills
Timeline
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Siobhan Neilland

San Francisco,CA

Summary

Results-driven Recovery Consultant & Coach with a proven track record in client management and issue resolution. Expertise in developing and implementing frameworks that enhance productivity and recovery longevity, particularly for corporate executives and artists. Demonstrated ability to manage multiple projects simultaneously while crafting supportive mechanisms for thriving in high-paced environments.

Successfully built scalable programs at leading companies as a consultant, including Amazon's Inclusion Programming for employee recovery support.

Empathetic Recovery Coach with a proven track record of enhancing client outcomes through effective motivational interviewing and crisis management. Specializes in developing personalized recovery plans, leveraging strong active listening and communication skills to support clients in overcoming challenges. Demonstrates adaptability in fast-paced environments, consistently delivering high-quality work under pressure while fostering resilience and sustainable wellness strategies.

Work History

Recovery Consultant & Recovery Coach

SER Consulting CO. ( Stratgegic

Education, Professional Affiliations.

SER Consulting (Specialized Recovery Consulting Division)

Personalized Recovery Consulting – Coaching – Case Management. Recovery Solutions - Recovery Development Training Onsite. - Corporate Strategic Leadership.

- Alta Mira, Sausalito –

Recovery Consultant, Coach, and Case Manager.

  • Worked with multiple clients onsite as a Recovery Coach and Sober Companion.
  • Built a recovery plan during and after treatment for multiple clients.
  • A case manager who worked with the team on the client's treatment plan.
  • Worked with PTSD-specific clients dual diagnosed on building recovery tools.

-Camden Center, San Francisco -

Recovery Consultant, Coach, and Case Manager.

  • Worked with multiple clients onsite as a care partner, in partnership with the medical team.
  • · Worked with select executive clients on how to build recovery acumen. In the. Corporate fast-paced environments.

- Camden Center – Los Angeles

Recovery Consultant, Coach, and Case Manager

  • Worked with a dual-diagnosed client as an onsite care partner in partnership with the medical team.

- Recovery. Consultants , San Francisco-

Recovery Consultant & Coach & Case Manager

  • Sober companion for in-home clients on a 24/7 care basis, building out daily strategies and meetings, and creating recovery tools customized for each individual. individual
  • Assessed risk factors associated with relapse triggers and provided proactive interventions as needed.
  • Created a safe space for open dialogue about difficult topics such as shame, guilt, trauma, grief.
  • Attended weekly staff meetings to discuss current cases and collaborate on new ideas and initiatives.
  • Conducted individual and group counseling sessions to help clients develop coping skills, personal insight, and relapse prevention strategies.
  • Developed relationships with other community resources to ensure comprehensive care for each client.
  • Facilitated educational workshops on topics such as mental health, addiction, self-care practices, and mindfulness.
  • Collaborated with treatment team members to coordinate the best course of action for each client's unique needs.
  • Monitored progress of clients throughout their recovery journey by facilitating regular check-ins and assessments.
  • Provided crisis intervention services when needed to de-escalate difficult situations or behaviors.
  • Maintained accurate records of client progress and activities in accordance with organizational standards.
  • Educated family members on how they can support their loved one's recovery process.
  • Encouraged clients to participate in 12-step programs or other forms of mutual aid groups.
  • Connected clients with appropriate aftercare services such as sober living homes or outpatient programs.
  • Actively listened to clients during individual sessions to provide an understanding environment for processing feelings and experiences.
  • Engaged in outreach efforts within the local community to raise awareness about addiction issues and available resources.
  • Implemented personalized treatment plans and monitored progress.
  • Helped clients diagnosed with addictive disease disorders increase skills, explore talents and build self-esteem.
  • Assisted in implementing programs to improve patient retention and patient success in treatment.
  • Collaborated with physicians and other health team members to develop patient plans of care based on on-going patient assessments.
  • Developed person-centered treatment plans along with behavior contracts for high-risk patients to address barriers to treatment.
  • Completed drug and alcohol assessments for adolescent and adult patients to determine the needed level of care.
  • Conducted community substance abuse prevention programs for targeted groups within local area.
  • Participated in continuous education to stay current with industry trends and regulations.
  • Collaborated with legal teams to initiate and manage legal actions for debt recovery.
  • Prepared detailed reports on recovery activities and outcomes for senior management review.

*Amazon AWS -

Sr Leadership Executive Program Manager - Recovery ERG

  • Created and implemented the SER Recovery Coaching Employee Resource Group platform that scaled across all of Amazon’s HR resource centers.
  • Created and implemented the Leadership Engagement Advancement Program & Events global program for Amazon Web Services (AWS), an inclusive, diversity, equity, and belonging leadership interview and training mechanism to accelerate senior leadership.
  • Created and implemented LEAP Virtual Interview Coaching Leadership Training, an IDE&B recruiting behavioral coaching-focused training program for candidates and leaders that built behavioral interviewing skills used by over 12,000 leadership candidates in 2022, increasing all candidate success by 35% year over year.

- Sierra. Tucson -

Recovery Consultant & Coaching

  • Trained under Pia Melody, I learned codependency and adult child dysfunctional tools on boundary setting, building self-advocacy, and core recovery tools.

* The Meadows. - Recovery Consultant & Coaching

  • Trained with the Meadows Team on the Best Practices of working with PTSD Clients and building foundational. Frameworks for Recovery Clients with PTSD

OneMama.org - Non-profit CEO & Founder of a Non-Profit International Health Center in Africa. 2008-to-Present

Education

· Program Management Professional Certification (PgMP) & Project Management (PMP) Certification - September 2020

· Coaches Training Institute - Masters Coaching Certification Program, Jan. 2011 – May 2012 Certification.

· Louisiana State University - Major – Corporate Anthropology Organizational Development. -Minor – Theater Arts.

· Founder/CEO of OneMama.org, a non-profit for international health centers and economic development.

· United Nations Delegate for Commission on Status of Women with UN DPI & ECOSOC Consultative Status 2015 - 2024 Representing Women in Africa and Women in Technology.

Founder of the JOY=Success (Fighting for Your Joy Platform), which includes the innovative seven pillars of social entrepreneur economic and non-profit funding programs.

Media - LinkedIn

  • · (Link to LEAP Program Commercial Video)

· (Link to LEAP Tips for AWS Commercial)

· OneMama.org International Health Center & OneMama.org

·

AREAS OF EXPERTISE

| Executive C-Suite Coach | Recovery Consultant | Sober Companion. | Case Management |

| Treatment Consulting &. Transportation | Career Advisor |. Talent Leadership Strategist |

| Diversity Program Management |DEIB | | Training | Workshops | Human Resources |

| Program Management (PgMP) Consulting | Keynote Speaker | Organizational Development |

|Inclusion, Diversity, Equity, and Belonging| Leadership Learning Development |

|Virtual Training | Facilitation | Interviews | Coaching | Leadership | Motivational Speaking

  • | Staffing |Change Management | Recruitment | Project Management (PMP) |

Education

Associate of Arts - Corporate Anthropology Organizational Development

LSU
Baton Rouge, LA

Skills

  • Professional ethics
  • Motivational interviewing
  • Counseling background
  • Intervention planning
  • Resource navigation
  • Treatment goals
  • Goal setting
  • Peer support
  • Client advocacy
  • Boundary setting
  • Resource advocacy
  • Treatment Planning
  • Continuing education
  • Recovery planning
  • Substance abuse
  • Client education
  • Investigative tools
  • Routine maintenance
  • Investigation techniques
  • Basic maintenance skills

Timeline

Recovery Consultant & Recovery Coach

SER Consulting CO. ( Stratgegic

Associate of Arts - Corporate Anthropology Organizational Development

LSU
Siobhan Neilland