Siobhan Volner
Rienzi,Mississippi
Summary
Creative Business Owner with exceptional background spent in various trades. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Motivated business professional bringing 7 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
28
28
years of professional experience
Work History
Owner/Operator
INTERIOR DESIGN & RESIDENTIAL CLEANING SERVICES LLC
- Provided friendly and engaging customer service to internal and external customers
- Resolved conflicts between employees in a professional manner
- Utilized project management software to track progress, costs, timelines, and resource allocations.
Interior Decorator/Residential Cleaner
INTERIOR DESIGN & RESIDENTIAL CLEANING SERVICES LLC
01.2017 - Current
- Researched current trends in interior decorating to inform new projects
- Analyzed customer feedback gathered during site visits or surveys to improve future designs
- Managed multiple projects simultaneously while meeting tight deadlines
- Presented creative solutions that addressed aesthetic challenges posed by clients
- Assisted in selection of furniture, fixtures, wall coverings, window treatments, flooring materials, artwork, accessories
- Negotiated pricing with vendors for supplies and services related to design work
- Prepared cost estimates for labor and materials required for each project phase
- Organized client presentations of design concepts through detailed sketches and renderings
- Inspected job sites to ensure that all safety regulations were met
- Maintained records of purchases made from suppliers; tracked orders until delivery was complete
- Advised clients on best practices when selecting fabrics, textures, colors, furniture placement options for their space
- Kept up-to-date on product knowledge by attending trade shows and seminars
- Excelled at working independently with minimal supervision
- Provided detailed information about products used during the course of housecleaning activities
- Successfully completed additional tasks such as laundry services when required
- Maintained a clean, safe environment by following all health regulations while performing duties
- Achieved high customer satisfaction ratings through quality service delivery
- Employed effective problem-solving techniques when faced with challenging situations
- Efficiently handled complaints from customers in a professional manner
- Possessed excellent communication skills to address client needs effectively
- Demonstrated capability to work flexible hours including evenings and weekends
- Adhered strictly to company policies related to client confidentiality and privacy issues.
Hotel Front Desk Clerk
Baymont By Wyndham
03.2018 - 08.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
Assembly Line Production Worker
WISE COMPANY INC.
06.2011 - 01.2017
- Notified supervisor of errors, differences, or irregularities in product
- Demonstrated strong attention to detail when inspecting finished products
- Accurately tracked materials needed for assembly process
- Identified equipment problems and informed supervisor
- Developed knowledge of assembly line operations and processes
- Sealed and stacked boxes after filling with product
- Achieved target quotas set by management within specified timelines
- Adapted quickly to changing production schedules or requirements as needed
- Maintained cleanliness and organization of work area throughout shift
- Monitored inventory levels of supplies needed for assembly line operations
- Demonstrated ability to read and follow written instructions accurately
- Completed tasks efficiently while maintaining high standards of quality control
- Ensured accuracy of products before they were packaged for shipment
- Adhered to company policies and regulations while on the job
- Collaborated closely with supervisors and coworkers to ensure efficient workflow
- Excelled at working with a team to meet daily production goals
- Successfully completed safety training courses related to assembly line operations.
Factory Line Worker
DESIGN TEAM
03.2008 - 05.2011
- Worked collaboratively in diverse environment with various employees
- Conducted routine inspections of products for defects or discrepancies
- Inspected finished goods prior to packaging according to customer requirements
- Assisted in training new hires on proper operation of machinery and safety procedures
- Monitored inventory levels, restocked materials as needed, and reported shortages
- Maintained safe and efficient production line operations while meeting quality standards
- Worked closely with supervisors to understand instructions related to tasks assigned
- Adapted quickly to changes in production schedules or methods based on customer demand.
Private Caregiver
HELPING HANDS INC
09.2002 - 02.2008
- Coordinated medical appointments, errands, and social events
- Utilized knowledge of safety measures related to lifting techniques when transferring patients from bed to wheelchair or other mobility devices
- Developed a trusting relationship with clients built on respect, compassion and understanding of their needs
- Provided attentive and compassionate care to elderly patients with physical disabilities, mental illness, and dementia
- Provided proper care and observation of patient's skin to prevent breakdown
- Offered safety guidance protection to increase mobility for clients with impaired judgment
- Administered medications as prescribed by physician in accordance with accepted standards of practice
- Implemented strategies for managing challenging behaviors exhibited by some clients
- Performed daily activities such as bathing, grooming, dressing, feeding and transferring patients safely
- Engaged in positive interactions with patients while providing encouragement for independence when appropriate
- Assisted patients with everyday tasks such as grocery shopping, meal preparation and light housekeeping duties
- Provided emotional support and comfort to patients during difficult times.
House And Pet Sitter
PROFESSIONAL HOUSE SITTER
05.1998 - 07.2002
- Collaborated with other sitters on duty shifts to ensure seamless coverage during absences
- Enforced rules established by pet owners regarding acceptable behaviors while inside the home environment
- Demonstrated ability to handle multiple tasks efficiently while maintaining high levels of organization and attention to detail
- Completed all assigned tasks according to instructions from clients in a timely manner
- Provided companionship for elderly pets through regular playtime sessions and walks around the neighborhood
- Ensured safety of client's home by performing regular security checks and reporting any suspicious activity immediately
- Maintained detailed records of pet and house care duties, including feeding schedules, grooming appointments, and cleaning tasks
- Monitored health conditions of pets closely and reported changes to owners immediately
- Assisted clients with grocery shopping trips as needed or requested
- Managed inventory of cleaning supplies and notified clients when items needed replenishing
- Developed strong relationships with clients through reliable service, friendly attitude, and willingness to accommodate requests
- Provided daily care for pets such as walking dogs, administering medications, changing litter boxes, and providing food and water
- Performed general housekeeping duties including vacuuming carpets, dusting furniture, sweeping floors, washing dishes, and taking out garbage.
Server
PIZZA HUT
02.1996 - 03.1998
- Provided exceptional customer service throughout entire meal experience from ordering until payment was received
- Maintained cleanliness and orderliness of the dining area at all times
- Coordinated with kitchen staff to ensure prompt delivery of food orders
- Ensured compliance with health department regulations pertaining to food storage and sanitation practices
- Provided excellent customer service to all patrons, ensuring satisfaction and repeat business
- Communicated effectively with management regarding staffing needs, supply shortages, or other issues that arose during shift
- Trained new hires on proper serving etiquette, menu items, and safety procedures
- Conducted regular inventory counts of supplies and restocked as needed
- Performed cash register functions accurately and efficiently.
Education
Associate In Science (A.S.) In Business Administration - Finance -
Colorado Technical University
Colorado Springs, COSkills
- Industry Trends Knowledge
- Customer Needs Assessments
- Furniture Arrangements
- Customer Satisfaction
- Visual Design
- Budget Oversight
- Excellent Attention to Detail
- Residential Understanding
- Operational Reporting
- Operations Oversight
- Budget Development
- Personnel Management
- Hiring
Timeline
Hotel Front Desk Clerk
Baymont By Wyndham
03.2018 - 08.2021
Interior Decorator/Residential Cleaner
INTERIOR DESIGN & RESIDENTIAL CLEANING SERVICES LLC
01.2017 - Current
Assembly Line Production Worker
WISE COMPANY INC.
06.2011 - 01.2017
Factory Line Worker
DESIGN TEAM
03.2008 - 05.2011
Private Caregiver
HELPING HANDS INC
09.2002 - 02.2008
House And Pet Sitter
PROFESSIONAL HOUSE SITTER
05.1998 - 07.2002
Server
PIZZA HUT
02.1996 - 03.1998
Owner/Operator
INTERIOR DESIGN & RESIDENTIAL CLEANING SERVICES LLC
Associate In Science (A.S.) In Business Administration - Finance -
Colorado Technical University
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