Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sionylen Melga Pierce

Control Account Manager, F-35 Sustainment Modifications - Level 1 ||Military Spouse ||Clearance Interviewed 2023
Fort Worth,TX
Sionylen Melga Pierce

Summary

Graduate of Master of Science Leadership and Project Management(Supply Chain, Business Analysis, Agile Methodology). Computer Science Major in Bachelor of Information System: Software Engineering. Experience in proposing, negotiating and building rapport as a sales executive. Exposure to Excel, Power BI, Salesforce Cloud, PowerPoint, SAP, Visual Studio, CRM SQL.

Overview

2
years of professional experience

Work History

SmartNews SF

Technical Sourcer People Operations Team
3 2022 - 12.2022

Job overview

  • Daily reporting and scheduling through Excel, Slack, CRM systems and other programs for people operations team
  • Provided exceptional candidate experience throughout the hiring process, from initial contact to offer negotiation or rejection feedback.
  • Persuasive communication, targeting hard to fill positions and documenting the process
  • Thorough sourcing plan to direct passive talent including digital marketing and initiating interview and helping offer stage with potential candidates
  • Presentation skills to entire company from different geographical locations
  • Maintained a 100% accuracy rate when preparing weekly report and other reports for management based on data from various sources.

Oak Street Health Benbrook Primary Care Clinic

Outreach Executive
11.2020 - 12.2021

Job overview

  • Effective negotiation skills
  • Effective time management through scheduling meetings with business and client
  • Daily data report management via Excel, Salesforce CRM system
  • Proofreading each patient documentation
  • Monitored competitor activities closely allowing us to stay ahead in terms of creating innovative outreach approaches.
  • Point of contact from business, client, and referrals
  • Participating and leading business presentations in different locations
  • Meeting and exceeding KPI's
  • Pushed for operational changes that resulted in cost savings and higher profit margins
  • Identified target demographics and devised strategic marketing campaigns to reach them
  • Looked for industry trends on social media and through online sources
  • Collaborated with b2c customers to determine their needs and deliver reliable service.

First National Bank-Granbury

Bank Teller
11.2019 - 11.2020

Job overview

  • Transactions: Cashing checks, receiving deposits and withdrawals, processing wire transfers, and exchanging foreign currency Customer service: Answering questions, providing information about bank services, and making customers feel welcome Security: Verifying customer identities and adhering to strict security protocols Organization: Recording transactions, preparing reports, and reconciling cash drawers Promotion: Promoting bank products and services, such as checking and savings accounts, loans, certificates of deposit (CDs), and credit cards Compliance: Following federal and state banking regulations and corporate rules

Education

Tarleton State University

Master of Science

University Overview

Tarleton State University

Software Engineering

University Overview

CompTIA

from Project Management Certified

University Overview

Skills

Project Management: Agile Methodology Engineering

Timeline

Outreach Executive
Oak Street Health Benbrook Primary Care Clinic
11.2020 - 12.2021
Bank Teller
First National Bank-Granbury
11.2019 - 11.2020
Technical Sourcer People Operations Team
SmartNews SF
3 2022 - 12.2022
Tarleton State University
Master of Science
05.2023
Tarleton State University
Software Engineering
05.2021
CompTIA
from Project Management Certified
Sionylen Melga PierceControl Account Manager, F-35 Sustainment Modifications - Level 1 ||Military Spouse ||Clearance Interviewed 2023