Summary
Overview
Work History
Education
Skills
Timeline
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Siphumelele Shabalala

Waterbury,Y

Summary

Versatile and compassionate CNA with a proven track record at Private Case, enhancing patient satisfaction through exceptional care and medical office administration. Expert in dementia knowledge and promoting patient independence, I've significantly improved living conditions for clients. Skilled in cooking and fostering positive environments, my approach combines empathywith efficiency to meet diverse needs.I'm a Bubble With Love To Travel Love To Be Exposed In Many oppotunity I have a Goodsense Of Humor Around People I'm a Hard Worker Lady

Overview

7
7
years of professional experience

Work History

CNA

Private Case
06.2022 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Waitress Supervisor

Umhlanga
02.2019 - 09.2021
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Cashier

Bakery Store
01.2018 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Bottle Server

Black Vip Restaurant
01.2023 - 06.2023

Education

Drama

Rossburgh High School
Mbilo
01.2017

Skills

Medical office administration

Timeline

Bottle Server

Black Vip Restaurant
01.2023 - 06.2023

CNA

Private Case
06.2022 - Current

Waitress Supervisor

Umhlanga
02.2019 - 09.2021

Cashier

Bakery Store
01.2018 - 12.2018

Drama

Rossburgh High School

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Siphumelele Shabalala