This resume highlights my genuine passion for the counseling field as I seek admission into the master's program. I am eager to develop my skills and knowledge further to make a positive impact on individuals' lives. Pursuing this program will provide me with a comprehensive understanding of therapeutic techniques and interventions, enabling effective support for individuals facing emotional and psychological challenges. I am committed to fostering a safe and empathetic environment and dedicated to helping others navigate their personal journeys towards healing and growth.
Overview
9
9
years of professional experience
Work History
Bartender
Gruner Brothers Brewery
1301 Wilkins Cir Casper Wyoming
09.2024 - Current
Service Assistant
Footprints Financial
1973 E A Street Casper Wyoming
04.2024 - Current
Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
Developed strong relationships with customers through exceptional communication skills, leading to increased loyalty and repeat business.
Resolved customer problems and complaints.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Taproom Manager
Black Tooth Brewery
322 South David Street Casper WY
04.2022 - 04.2024
Implemented efficient scheduling practices to maximize staff productivity while minimizing labor costs.
Assisted in budget development by tracking expenses, identifying cost-saving opportunities, and forecasting revenue trends.
Resolved conflicts between patrons or staff quickly and professionally, ensuring all parties felt heard and respected.
Coordinated with marketing teams to develop advertising campaigns that effectively showcased the unique offerings of the taproom venue.
Optimized the use of space within the taproom, creating a comfortable atmosphere that encouraged repeat patronage.
Streamlined order processing by introducing point-of-sale technology, resulting in faster transaction times and increased customer satisfaction.
Maintained a clean and safe environment through regular inspections and adherence to health code standards.
Managed inventory and maintained optimal stock levels to ensure product freshness and availability.
Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development.
Trained and mentored staff on taproom operations, customer service techniques, and beer knowledge.
Enhanced guest experience by designing an easily navigable menu featuring detailed descriptions of each beverage offering.
Interacted well with customers to build connections and nurture relationships.
Veterinarian Technician
Best Friends Veterinary
Casper, Wyoming
01.2017 - 01.2021
Obtain initial information and discharge instructions to Owners
Assisted three veterinarians in surgeries, dentals, and appointments
Monitor anesthesia
Worked with smaller breed animals
Learned to draw blood from the jug and cephalic veins
Administered vaccinations and learned how to restrain canines and felines
Administered in X-rays and ultrasounds
Placed IV catheters in felines and canines
Administered medication to the patient
Counted and filled pharmaceuticals
Took initial examinations of clients including temperature, heart rate, respiration and CRT
Comforted clients when pets were sick or dying and provided listening ear.
Supported veterinarians during emergency cases with swift response times to administer critical care effectively under high-pressure situations.
Collaborated with veterinarians in diagnosing illnesses and developing appropriate treatment plans for patients.
Ensured a safe environment for both animals and staff through proper sterilization of equipment and treatment areas.
Conducted regular laboratory work including blood chemistry analysis, fecal exams, urinalysis, skin scrapings, among other tests for accurate diagnosis of medical conditions.
Weed and Pets Controller
Natrona County Weed and Pest
Casper, Wyoming
06.2017 - 08.2017
Showed the ability to work long vigorous hours
Worked as a team completing tasks given by our supervisor
Gained knowledge of various types of weeds
Qualified for ATV use
Service Assistant
Overhead Door
Casper, Wyoming
01.2016 - 01.2017
Answered phone calls
Made appointments
Assisted customers
Inventory
Education
Bachelor - Animal Science, Chemistry
Angelo State University
San Angelo, Texas
05.2021
Credits -
Casper College
Casper, Wyoming
01.2018
Awards
Two time state champion in the individual 400 meter dash.
All conference in the 400 meter dash and 4x4 meter dash.