Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SIRIH MESMINE AKOH

2845 Abrams Twinsburg,OH

Summary

Accomplished Pharmacist and Pharmacy Manager with a proven track record at CVS Pharmacy, enhancing patient care through exceptional customer service and communication. Expert in drug inventory management and patient education, significantly improved medication adherence and pharmacy efficiency, and skilled in fostering team growth and maintaining rigorous pharmacy ethics, consistently delivering top-tier pharmaceutical care.

Overview

8
8
years of professional experience

Work History

Pharmacist

CVS Pharmacy
09.2023 - Current
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Maintained appropriate drug records and completed reports as necessary.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
  • Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.

Pharmacy Manager

CVS Pharmacy
10.2022 - 09.2023
  • Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
  • Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.

Pharmacy Manager

Rite Aide Pharmacy
05.2016 - 10.2022
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
  • Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.

Education

Doctor of Pharmacy - Pharmacy

Lake Erie College of Osteopathic Medicine
Erie, PA
05.2016

Skills

    Customer Service and Communication Skills

    Prescription Verification

    Drug Inventory Management

    Medication Dispensing

    Patient Counseling

    Patient Education

    Drug safety

    Maintaining records

    Prescription Filling

    Patient education and counseling

    Sales skills

    Pharmacy Ethics

Languages

French
Native or Bilingual

Timeline

Pharmacist

CVS Pharmacy
09.2023 - Current

Pharmacy Manager

CVS Pharmacy
10.2022 - 09.2023

Pharmacy Manager

Rite Aide Pharmacy
05.2016 - 10.2022

Doctor of Pharmacy - Pharmacy

Lake Erie College of Osteopathic Medicine

Similar Profiles

CREATE PROFILE
SIRIH MESMINE AKOH