Senior QA Manager with 20 years of software quality assurance experience, including 8+ years in leadership roles across retail, defense, and enterprise domains. Proven expertise in QA leadership, Agile delivery, and strategic quality management, with strong skills in building and scaling QA teams, defining end-to-end quality strategies, and implementing automation frameworks. Experienced in leading QA operations across SDLC and Agile methodologies, managing estimations, test plans, deliverables, and stakeholder governance to ensure accuracy, compliance, and alignment with organizational goals. Adept at driving defect triage, risk mitigation, and process optimization to deliver on-time releases with no major critical functionality issues. Technically proficient in Selenium, Playwright, Cypress, RestAssured, JIRA, JMeter, and LoadRunner, with familiarity in AI/GenAI technologies such as OpenAI, Agentspace, and Copilot to enhance testing productivity and reduce costs. Skilled at leading cross-functional teams in onsite and offshore models, optimizing resource allocation, and fostering a culture of excellence, collaboration, and continuous improvement through data-driven QA metrics, KPIs, and governance reporting. Recognized for strategic vision, strong communication, and the ability to influence organizational priorities while ensuring the highest quality standards.
Industry Expertise
Technical Expertise
Leadership & Strategy