Sirius Blackwood
Lenoir
Summary
Dynamic professional with a proven track record at Verigent, excelling in device installation and cable management. Recognized for exceptional customer service and strong analytical skills, I thrive in fast-paced environments, consistently delivering solutions and enhancing operational efficiency. Committed to fostering teamwork and building productive relationships to drive success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Verigent LLC.
Verigent
11.2024 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information, and implemented solutions to enhance operational efficiency.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Read blueprints and schematics to correctly place equipment.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Collaborated with network administrators and server engineers to ensure high-quality service delivery.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating a collaborative environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Resolved technical problems and streamlined operations to enhance overall service quality.
Lead Material Handler
GXO
Lenoir, North Carolina
12.2022 - 11.2024
- Handle and process various freight materials and packages
- Attached identifying tags to containers to mark with identifying shipping information.
- Maintain close adherence to all protocols and best practices
- Praised for upholding high standards of workplace safety and customer service
- Gained strong foundation in customer service and relations
- Charged with moving various materials to and from main production area
- Build and maintain productive relationships with team members, machine operators, and other personnel
- Move various materials between delivery, storage, and retail spaces
- Pack and ship product orders while providing regular updates to material recording clerks
- Recognized for upholding high efficiency and quality standards
- Received and unpacked shipments and new equipment as directed.
- Performed cycle counts and inventory control to accurately track product levels.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Gas Station Attendant/Cashier
Willis Food Mart
01.2013 - 02.2018
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving [product or service] issues.
- Carried out day-to-day duties accurately and efficiently.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Built trustful relationships with customers to encourage return visits.
- Facilitated sales of services and goods.
- Operated fuel pumps and maintained cleanliness of fueling areas.
- Assisted customers with purchases and provided excellent service.
- Managed inventory levels and restocked merchandise as needed.
Education
High School Diploma -
Hibriten High
Lenoir 02.2007 - 06.2009
Skills
- Technical Skills
- Windows software proficiency
- Device installation
- Cable management
- Quality assurance
- Data entry
- Analytical skills
- Critical thinking
- Research
- Operational efficiency
- Multitasking abilities
- Organizational skills
- Attention to detail
- Effective communication
- Written communication
- Public speaking
- Team collaboration
- Conflict resolution
- Analytical thinking
- Customer service
- Documentation skills
- Data entry
Hobbies and Interests
- Design and Build Websites
- Sustainable Tech Innovations
- Designing and Printing 3D Models
- Web Development and Design
- Video Gaming
- Tech enthusiast, passionate about exploring the latest advancements and innovations.
- Electronics and Circuit Building
- Virtual Reality
- Augmented Reality (AR) Development
- Coding and Programming
- Artificial Intelligence (AI) and Machine Learning
- Developing software, websites, and apps in various programming languages.
- Music
- I have a passion for photography and editing photos.
Education
In Progress
Certification
OSHA 10