Hi, I’m
Sisay menegesha
Springfield,VA
Overview
14
years of professional experience
1
Certification
Work History
G2 Secure Staff
Terminal service
01.2023 - Current
Job overview
- As a G2 Terminal Services agent i focuses on delivering excellent customer service, including baggage assistance, ticketing, bus shuttles, and VIP lounge staffing for a positive airport experience.
MGM Resorts International
Sportsbook Ticket Writer
10.2021 - Current
Job overview
- Writing ticket and if the customer has any questions i will answer or explain how to make bets
Peet's Coffee & Tea
Barista/Cashier
01.2024 - 08.2024
Job overview
- Making and serving coffee, tea, and specialty drinks
- Preparing food orders
- Customer service: Taking orders and payments, answering questions, and building relationships with customers
- Cleaning the work area, seating area, and equipment clean and sanitized
- Making sure supplies and retail products stocked
- Keeping coffee equipment, like espresso machines and grinders, operating properly
- Maintaining inventories and ordering supplies as needed
- Safety: Following food safety and sanitation guidelines.
National Express
Access ride driver
01.2021 - 04.2021
Job overview
- Giving access ride to passengers
Green Express
Cashier
01.2017 - 04.2020
Job overview
- Taking care of the customers' needs
FedEx
FedEx Delivery Driver
11.2016 - 01.2017
Job overview
- Delivering FedEx boxes
Allied Cab
Taxi driver
11.2010 - 01.2017
Job overview
- Taking passengers from pick-up line to their destinations from Airport to downtown downtown to different hotels and residence
Children's Hospital at Vanderbilt
IT Support Specialist
10.2015 - 03.2016
Job overview
- Hardware and software installation
- Installing and configuring computer hardware and software systems and networks
- Troubleshooting
- Identifying causes of hardware malfunctions or software errors and troubleshooting and resolving issues
- Monitoring
- Monitoring the performance of IT equipment and computer systems, and responding immediately when a server is down
- Account setup
- Setting up accounts for employees
- Service desk support.
Education
Tennessee College of Applied TechnologyNashville, TN
2 years college diploma from Information Technology
08.2015
University Overview
Skills
- Warehouse
- Driving
- Shuttle Driving
- Van Driver
- Delivery Driver Experience
- Customer service
- Cash register
- Cash handling
- Negotiation
- Basic math
- Computer skills
- IT support
- Software Troubleshooting
- Computer Networking
- Computer Hardware
- Desktop Support
- Barista
Certification
Driver's License Class D
Personal Information
Personal Information
- Alexandria, VA
- Falls Church, VA
- Springfield, VA
- Work Permit: Authorized to work in the US for any employer
Timeline
Barista/Cashier
Peet's Coffee & Tea
01.2024 - 08.2024
Terminal service
G2 Secure Staff
01.2023 - Current
Sportsbook Ticket Writer
MGM Resorts International
10.2021 - Current
Access ride driver
National Express
01.2021 - 04.2021
Cashier
Green Express
01.2017 - 04.2020
FedEx Delivery Driver
FedEx
11.2016 - 01.2017
IT Support Specialist
Children's Hospital at Vanderbilt
10.2015 - 03.2016
Taxi driver
Allied Cab
11.2010 - 01.2017
Tennessee College of Applied Technology
2 years college diploma from Information Technology
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