Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Hobbies and Interests
Interests
Languages
Timeline
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SISIFATEA SETE

SISIFATEA SETE

RENTON,WA

Summary

Malo e lelei (Greetings).


I am a detail-oriented Cash Application Specialist with strong understanding of bookkeeping principles, Accounting Principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player but also a friendly, reliable individual who is very passionate to help others whether big or small.


I strongly value diversity, teamwork, communication and act of service in any line of work I partake.

Overview

6
6
years of professional experience

Work History

Cash Application Specialist

Saltchuk Aviation
11.2023 - Current
  • Reconcile and process daily bank deposits.
  • Research and resolve payment discrepancies, working closely with the accounts receivable team.
  • Maintain accurate records of cash applications and related transactions.
  • Responsible for daily export of all cash received via Lockbox, ACH/EFT, Wire, Remote Deposit and Credit Card.
  • Create and send daily reports of cash receipts total to accounts receivable and accounts payable team.
  • Research open receivables to identify and accurately post customer cash receipts according to customer support documents.
  • Export and manipulate remittance details from various payment service portals.
  • Contact accounts receivable team to retrieve relevant support documents to correctly apply receipts.
  • Reconcile general ledger accounts at month end.
  • Responded to team requests and questions related to cash applications on daily basis.
  • Used data entry skills to accurately document and input statements.
  • Encoded and canceled checks using bank machines.

Accounts Receivable Co-ordinator

Crimson Education
01.2023 - 11.2023
  • Set up new customer information and accounts in accounting system.
  • Schedule installment plans for customers within Salesforce and Stripe.
  • Prepare invoices based on service agreement
  • Sending customer statements upon requests.
  • Monitor and process payments to customer accounts, billing customers and reconciling customer payments.
  • Communicate with customers regarding invoice discrepancies, payment reminders, and any other billing-related inquiries in a professional and timely manner.
  • Assist with incoming phone calls as needed.
  • Work with different departments and other agency to handle customer requests and other areas such as bounced payments and
  • Assist in debt collections process by coordinating with Service team and following up with customers via phone or email.
  • Strengthened relationships with VIP clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
  • Create and maintain debtors aging reports for monthly analysis.
  • Maintained accurate records of financial transactions, ensuring compliance with company policies and industry regulations.
  • Facilitated timely account updates by promptly processing adjustments for credits, discounts, and writeoffs.

Student Fundraising Caller

University of Auckland Alumni and Friends
03.2021 - 10.2021
  • Work with a team of callers to achieve the call centre’s daily, weekly, and monthly goals.
  • Telephone selected alumni and talk about their memories and experiences during their time at University of Auckland.
  • Ask alumni to make charitable donation towards Student Emergency Funds.
  • Update alumni on current news and activities taking place at the University.
  • Keep accurate, confidential records of the outcome of all calls made, including recording gifts/pledges.
  • Ensure up-to-date contact details are recorded.
  • Create a short ‘thank you’ note to be sent to some of the alumni whom donated and spoke to .
  • Ask Alumni for quotes to share with students on graduation day.

Project Intern

Onehunga High School
03.2021 - 04.2021
  • Assist Senior accountant with certain requests .
  • Assist in recording and updating fixed assets.
  • Stocktaking
  • Maintain and monitor records regarding property equipments with staff members for data analysis
  • Liaising with senior staff members regarding school property records.
  • Organize and combine tax files in chronological order
  • Identify issues related to obsolete property/equipment’s and report to senior staff members

Teacher Aide

Onehunga High School
02.2018 - 03.2018
  • Gathering and preparing materials for lessons, including lesson outlines and plans
  • Assist in running activity program's in classrooms
  • Providing small group instruction or working with individual students who need extra help
  • Propose learning strategies to improve students learning progress
  • Supervising students during teacher breaks, lunch, recess, field trips, and other non-classroom times
  • Arranging the classroom, organizing classroom activities, and cleaning and storing equipment
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Graded and evaluated student assignments, papers, and course work.

Education

Bachelor of Commerce - Accounting And Commercial Law

The University of Auckland
Auckland, New Zealand
07.2021

High School Diploma -

St Kevin's College
Oamaru, New Zealand
12.2017

Tonga Form Six Certificate with Merit -

'Apifo'ou College
Ma'ufanga, Tongatapu
11.2015

Skills

  • Organizing and planning
  • Leadership
  • Adaptability and flexibility
  • Excellent communicator and listener
  • Time management
  • Problem solver
  • Good judgement
  • GAAP understanding
  • Account updating
  • Spreadsheet tracking
  • Invoice Verification
  • Accounts Receivable Knowledge
  • Teamwork and Collaboration
  • Customer Service
  • Problem-solving abilities
  • Microsoft Offices - Advance Excel User and Word
  • Adobe
  • Analytical Thinking
  • Work independently
  • Confident presenter and speaker
  • Supervision
  • Negotiation
  • Team player
  • Pristine attention to details
  • Multitasking
  • Account Posting
  • Collections duties
  • Job Billing
  • Customer Account Management
  • Payment Collection

Extracurricular Activities

Member of St Edward's Tonga Catholic Youth, Seattle Group leader in Tongan Catholic Church of the Assumption Youth, NZ Member of NZ Auckland Lataki (Youth) Member of the Tongan Association at the University of Auckland Member of Commerce 'o Pacific Club at the University of Auckland Business School Member of the Auckland Catholic Tertiary Club Ex-member of Tongan Youth & Choir of St Bernadette Catholic Parish, Mt Wellington

Hobbies and Interests

  • Travelling
  • Studying
  • Dancing
  • Sports and Fitness
  • Music
  • Church
  • Sightseeing
  • Church youth
  • Family time
  • Video editing
  • Socialising
  • Voluntary work
  • Reading
  • Exercising

Interests

• Travelling

• Studying

• Dancing

• Sports and Fitness

• Music

• Church

• Sightseeing

• Church youth

Languages

Tonga
Native or Bilingual
English
Native or Bilingual

Timeline

Cash Application Specialist

Saltchuk Aviation
11.2023 - Current

Accounts Receivable Co-ordinator

Crimson Education
01.2023 - 11.2023

Student Fundraising Caller

University of Auckland Alumni and Friends
03.2021 - 10.2021

Project Intern

Onehunga High School
03.2021 - 04.2021

Teacher Aide

Onehunga High School
02.2018 - 03.2018

Bachelor of Commerce - Accounting And Commercial Law

The University of Auckland

High School Diploma -

St Kevin's College

Tonga Form Six Certificate with Merit -

'Apifo'ou College

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