Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sitan Simaga

Sitan Simaga

Lawrenceville,GA

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

3
3
years of professional experience

Work History

Server

Pendolino
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.

Receptionist

Jaguar Land Rover Buckhead
01.2022 - 01.2024
  • Developed strategies for customer acquisition.
  • Served as the first voice representing the company in customer calls.
  • Trained communication skills to better assist customers with their inquiries.
  • Ensured smooth daily operations in a fast-paced office setting.

Loaner Coordinator

Jaguar Land Rover Buckhead
01.2022 - 01.2024
  • Administered pristine loaner vehicles to clients.
  • Supervised loaner car locations, scheduling appointments, and processing loaner vehicle returns.
  • Managed the organization of vehicle drop-offs and pick-ups.

Education

Bachelor Of Business Administration And Management - Finance

Georgia State University

Skills

  • Strong leadership and team collaboration
  • Creative problem-solving and efficiency enhancement
  • Strong work ethic and emotional intelligence
  • Effective communication and relationship-building
  • Positive attitude and professionalism
  • Financial Pro forma analysis and Loan structure
  • Marketing strategies and business analytics
  • Interview Report and Presentation on International Business Experts
  • International Anthropology Internship December 2023 in Ivory Coast

Languages

Fluent in English and French

Timeline

Server

Pendolino
08.2024 - Current

Receptionist

Jaguar Land Rover Buckhead
01.2022 - 01.2024

Loaner Coordinator

Jaguar Land Rover Buckhead
01.2022 - 01.2024

Bachelor Of Business Administration And Management - Finance

Georgia State University

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