Sita Ramanjaneyulu Yarlagadda

• Utilized version control systems like Git effectively managing changes over time allowing for seamless collaboration among team members.
• Collaborated with software engineers to develop and test application procedures for system efficiency.
• Demonstrated time management, organizational, prioritization and planning skills by successfully handling tasks, projects and priorities.
• Investigated and resolved application functionality issues.
• Participated in agile development processes, effectively adapting to changing requirements while maintaining high-quality results.
• Implemented automated testing frameworks to validate software functionality and improve overall quality assurance processes.
• Tested and verified defects, conducting automated trials of root-cause failures.
• Supported software development teams, assisting with test environment and framework creation.
• Participated in code reviews and maintained high-quality standards throughout codebase.
• Developed reusable code libraries, contributing to streamlined development processes among colleagues working on similar tasks or projects.
• Enhanced software performance by optimizing algorithms and streamlining code.
• Provided technical support for customers experiencing issues with the company''s software products, resolving problems efficiently and professionally.
• Developed user-friendly interfaces for seamless navigation and improved user experience.
• Helped application engineers generate automation software based on Java, Git and other frameworks.
• Assisted in conducting thorough code reviews to identify areas of improvement and ensure adherence to best practices within the team.
• Delivered timely updates and fixes, minimizing downtime for end-users during critical periods.

· Deploying new ATMs and ensuring proper setup of hardware, software, and peripherals.

· Configuring ATM settings, network connections, and integrating with banking systems.

· Conducting comprehensive testing to ensure ATM functionality and compliance with standards.

· Performing routine inspections and preventive maintenance to keep ATMs operational.

· Diagnosing and resolving hardware and software issues promptly to minimize downtime.

· Ensuring ATMs adhere to security protocols and monitoring for vulnerabilities.

· Installing and testing software updates to maintain performance and security.

· Providing technical assistance to ATM users and bank staff, resolving issues promptly.

· Conducting training sessions for bank personnel on ATM operation and troubleshooting.

· Maintaining detailed records of maintenance activities, repairs, and upgrades.

· Documenting and reporting on ATM performance, uptime, and incidents.

· Coordinating logistics for ATM deployment, removal, and service calls.

· Ensuring ATMs comply with regulatory requirements and industry standards.

· Monitoring ATM performance metrics and identifying areas for improvement.

· Managing spare parts inventory and replenishment for repairs and replacements.

· Responding promptly to critical issues and service disruptions outside regular hours.

· Liaising with ATM manufacturers and vendors for technical support and solutions.

· Ensuring high standards of service delivery and customer satisfaction.

· Investigating complex technical issues and implementing effective solutions.

· Staying updated with industry trends, technologies, and best practices in ATM service and maintenance.

• Perform routine maintenance and repairs on ATMs, such as replacing worn-out parts, lubricating mechanisms, and cleaning keypads
• Troubleshoot and diagnose ATM software and hardware issues
• Install and configure new ATMs and related hardware, such as modems, printers, and card readers
• Keep track of ATM inventory levels and order replacement parts as needed
• Provide technical support to bank personnel and customers, address inquiries, and resolve issues promptly
• Maintain accurate records of all maintenance and repair work performed on ATMs
• Ensure compliance with industry standards and regulations, particularly about security and data privacy
• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
• Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
• Maximized equipment reliability by recommending upgrades or replacements when necessary, based on performance evaluations.
• Escalated and re-produced problem to internal development sources to reach solution.
• Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
• Investigated and corrected mechanical problems with machinery.
• Cleaned and lubricated parts to keep equipment operating at peak performance.
• Diagnosed and resolved machine operation variations and equipment problems.
• Reviewed technical documentation to complete equipment maintenance and repair.