Sithabile Majola
Durban
Summary
Detail-oriented Receptionist Administrator with expertise in appointment scheduling and multi-line phone management. Proven ability to streamline office operations and enhance client communication, fostering a welcoming environment for visitors.work wellunder pressure,writing and editing skills
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Dignified care
Grand Rapids
02.2024 - 03.2026
- Greeted visitors and clients warmly, fostering positive first impressions.
- Managed multi-line phone system, efficiently directing calls to staff members.
- Scheduled appointments efficiently, coordinating with team members and clients.
- Organized and maintained office files, ensuring easy access to information.
- Processed incoming and outgoing mail, enhancing communication flow.
News reporter
Gagasifm
Durban
02.2023 - 01.2024
- Researched local events and stories for timely news coverage.
- Conducted interviews with community members and officials for feature stories.
- Wrote clear and engaging articles for publication on various platforms.
- Attended press conferences to gather information and report on developments.
- Utilized social media to share news updates and engage with the audience.
- Delivered content on-air for local news, sports, weather and traffic, carefully following program outlines.
Front Office Administrator
Sinenzuzo Sinenzuzo Primary School
Durban Hammarsdale
11.2022 - 11.2023
- Managed front desk operations and greeting visitors at Sinenzuzo Primary School.
- Coordinated communication between staff, students, and parents effectively.
- Scheduled appointments and maintained the school calendar for administration.
- Oversaw student attendance records and processed related documentation accurately.
News Writer
Umthombo Newspaper
Durban
03.2021 - 11.2022
- Researched and wrote news articles on local events and community issues.
- Interviewed sources to gather in-depth information for articles, enhancing content quality.
- Attended press conferences to report on significant local happenings.
- Built relationships with community leaders to secure insights and story leads, enriching local coverage.
- Collaborated with editors to brainstorm and refine compelling story ideas, increasing engagement.
- Edited and proofread articles for clarity, accuracy, and adherence to style guidelines.
- Adhered to tight deadlines while maintaining high-quality writing standards.
Education
Associate of Arts - National Diploma of Journalism
Durban University of Technology
Durban09-2021
Skills
- Front desk operations
- Appointment scheduling
- Multi-line phone management
- Client communication
- Customer relationship management
- Office organization
- Document management
- Mail processing
Languages
English
Full Professional
IsiZulu
Full Professional
Certification
- CPR -United States of America
- Receipts Rights- United States of America
- South African drivers license
- Advanced english-United States of America
Timeline
Receptionist Administrator
Dignified care
02.2024 - 03.2026
News reporter
Gagasifm
02.2023 - 01.2024
Front Office Administrator
Sinenzuzo Sinenzuzo Primary School
11.2022 - 11.2023
News Writer
Umthombo Newspaper
03.2021 - 11.2022
Associate of Arts - National Diploma of Journalism
Durban University of Technology