Summary
Overview
Work History
Education
Software
Timeline
Generic

SITI JAMILAH BINTI SAIUN

BATU CAVES,SELANGOR

Summary

Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail. Trained Laboratory Technician promoting exceptional skills in water quality analysis. Remains composed and calm in various situations

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Debt Collector

RHB Bank Berhad
Kuala Lumpur
01.2020 - Current
  • Worked in call center environment handling manual and automatically dialed outbound calls
  • Used scripted conversation prompts to convey current account information and obtain payments
  • Used skip tracing and other techniques to locate debtors
  • Maintained high volume of calls and met demands of busy and productive group.

Technical Coordinator

Arachem (M) Sdn Bhd
Kuala Lumpur
01.2019 - 12.2019
  • Arranged installations with associated resource management and schedule coordination
  • Handled escalated calls for technical support to back up team members
  • Organized procedures for supporting hardware, software and mobile devices for users
  • Set schedules for preventive maintenance and on-site repairs.

Lab Asisstant

Arachem (M) Sdn Bhd
Kuala Lumpur
12.2018 - 04.2019
  • Prepared reagents and solutions, calibrating pipettes and related activities to support experiments
  • Conferred with management and other laboratory staff to develop understanding of product specifications
  • Performed quality control testing on final products to verify conformity to specifications
  • Fulfilled lab assistant or specimen processor duties to support work of technicians, technologists and scientists
  • Followed method or standard instructions and adhered to internal SOPs to eliminate repeat testing, deviations and investigations.

Education

Diploma - Environmental Engineering

Politeknik Sultan Idris Shah
12.2016 - 12.2018

Software

Powerpoint

Words

Excel

AutoCad

Timeline

Debt Collector

RHB Bank Berhad
01.2020 - Current

Technical Coordinator

Arachem (M) Sdn Bhd
01.2019 - 12.2019

Lab Asisstant

Arachem (M) Sdn Bhd
12.2018 - 04.2019

Diploma - Environmental Engineering

Politeknik Sultan Idris Shah
12.2016 - 12.2018
SITI JAMILAH BINTI SAIUN