Seeking a job where I can use my experience to become a valuable asset. I am a detail and goal oriented employee with the ability to manage multiple tasks at a time with exceptional accuracy.
Overview
11
11
years of professional experience
Work History
Banker
OMNI INTERACTION/FIS KEY BANK
10.2020 - 07.2023
Handling inbound calls from customers who are getting pre-paid debit card
Advise customers on bank services for their needs
Manage customer bank accounts; open, close and oversee transactions
Resolve issues with banking services and accounts
Present financial products and services to existing and prospective customers
Perform administrative duties such as entering data into banking software.
Cash Register Clerk
PARKING SPOT LOVE FIELD
05.2017 - 11.2019
Handling all cash transactions for an organization, Processing payments, Receiving cash, checks, or credit cards.
Providing a positive customer experience with fair, friendly, and courteous service.
Maintaining records, Counting the contents of the cash register drawer at the beginning & end of the shifts to ensure that amounts are correct and there is adequate change.
Assisting customers in locating various products, resolving complaints, or providing information
Maintaining a clean area: Maintaining a clean and organized register and checkout area
Assembly Line & Quality Control
SAMSUNG CELL PHONE COMPANY
08.2012 - 03.2017
Assemble numerous phones
Collected data on problems and provide information to leads and supervisor
Cleaned and Identified good and bad parts of phones such as Rear cover, Lowers, Lcd etc
Keep working areas clean and organizing
Followed safety guidelines.
Testing and inspecting products to identify and help resolve production problems.
Perform quality checks to ensure products meet company and legal standards.
Assembled various molded devices in a clean room facility based on the company requirements.
Monitored and evaluated all processes to ensure end product quality.
Routinely checked measuring equipment to resolve testing problems.
Education
3 years college Diploma in Computer Science -
Microlink Information /technology College
01.2011
High School Diploma -
MEDHANE ALEM HIGH SCHOOL
01.2004
Skills
MS word (Advanced)
Fast learner
Strong organizational and interpersonal skills
Able to perform multiple tasks simultaneously
Profound ability to follow and accomplish instructions with minimal supervision
Excellent driving skill
Excellent customer service
Skilled in climbing ladders to maintain upper storage
Demonstrated ability to organize merchandise efficiently
Ability to understand goods retrieval system
Good customer orientation and ability to deal with complaints
Proven ability to stand for long hours
Ability to lift and move heavy weights
Good understanding of blueprints and drawings
Strong mathematical skills
Excellent understanding of safety precautions and procedures
Excellent understanding of basic computer operations
Product expert/Customer Service Representative at Turbotax (OMNI INTERACTION)Product expert/Customer Service Representative at Turbotax (OMNI INTERACTION)
Deposit/Loan Operations Specialist at FIS Global Business Solutions India Pvt. Ltd.- Bank of MontrealDeposit/Loan Operations Specialist at FIS Global Business Solutions India Pvt. Ltd.- Bank of Montreal