Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Publications
Timeline
Generic

Sivamoorthy Bose

Tampa,FL

Summary

Accomplished technology leader with 20 years of experience in product development and quality engineering. Known for driving tech strategy, leading successful digital transformations, and delivering measurable business results. A collaborative and visionary leader with a proven ability to innovate, lead teams through change, and address customer needs. Highly organized and adaptable, with a strong track record of managing multiple initiatives simultaneously and delivering impactful solutions.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Director, Quality Engineering

Raymond James Financial
10.2024 - Current
  • Led a team of 130 quality engineers, performance testers, and analysts in developing and executing an enterprise-wide quality assurance strategy, including a comprehensive roadmap that aligned with organizational objectives and customer needs.
  • Introduced and successfully implemented shift-left testing, resulting in a 30% improvement in test coverage by identifying issues earlier in the development lifecycle.
  • Expert in executing Agile and SAFe Agile delivery methodologies, ensuring smooth and efficient project execution while promoting collaboration across cross-functional teams.
  • Migrated test automation frameworks from Selenium and Playwright to Katalon Automation, improving test execution efficiency by 20% through streamlined workflows and integration.
  • Spearheaded the creation of Kobiton Test Lab, enabling mobile automation testing using Appium remotely, which enhanced test coverage and significantly reduced manual intervention.
  • Integrated Splunk log analysis into the performance testing pipeline, enabling comprehensive testing of production scenarios and improving system reliability and fault tolerance.
  • Championed the adoption of Co-pilot for generating Load Runner and Groovy scripts, reducing manual script-writing efforts by 30%, improving productivity and test accuracy.
  • Developed an in-house GEN AI testing tool from the ground up, which automatically generates test cases from requirements, resulting in a 50% reduction in manual effort and accelerating testing cycles.
  • Defined key quality engineering metrics and built a consolidated QE Dashboard and KPIs using Tableau, providing senior leadership teams with real-time, actionable insights into quality performance.
  • Managed a $16M QE budget, successfully implementing cost-saving initiatives that saved $2M for 2025 while optimizing resource allocation and improving team efficiency.
  • Led recruitment, performance management, and career development for quality engineering staff, fostering a high-performance team culture and ensuring continued employee growth and engagement.
  • Enabled and successfully scaled Service/API Automation through the RestAssured Framework, improving API test coverage and reducing testing time for service-related features.

Associate Director, Quality Engineering

Verizon
09.2023 - 09.2024
  • Led GEN AI and Quality Engineering teams across multiple locations and applications, driving innovation and process improvements.
  • Developed a GEN AI platform from the ground up to automate SDLC-based use cases, significantly enhancing efficiency.
  • Increased test coverage by 40% and boosted productivity by 50% through the implementation of advanced GEN AI solutions.
  • Filed a patent for the GEN AI platform and its associated use cases, demonstrating innovation and leadership in the field.
  • Achieved $5M in SOW cost savings by leveraging the GEN AI platform for optimized resource allocation and automation.
  • Implemented RAG (Red, Amber, Green) and Vector Databases to embed a knowledge base for more effective decision-making and AI model performance.
  • Introduced an Agent-Based Architecture to efficiently manage tasks across use cases, improving system scalability and performance.
  • Transformed and trained the team to adopt GEN AI technologies within the Quality Engineering domain, fostering a culture of continuous improvement.
  • Expert in managing multiple stakeholders and coordinating with SOW vendors to ensure alignment and successful project delivery.
  • Handled a budget exceeding $20M, driving cost optimization while ensuring high-quality outcomes for GEN AI and Quality Engineering initiatives.

Senior Manager, Quality Engineering

Verizon
03.2016 - 09.2023
  • Led global quality and engineering operations teams of 100+ test engineers, leads, and managers, driving SAFe agile practices across 6 Agile Release Train (ART) teams. Implemented quality initiatives and developed custom KPI dashboards to track performance.
  • Communicated quality analysis and risks—including agile velocity and test automation metrics—to stakeholders, providing clear visibility into product quality across various domains.
  • Expert in defining QE roadmaps, strategy, planning, and budgeting for the entire QE enterprise, ensuring alignment with business objectives and long-term goals.
  • Led key business initiatives including 5G, CBAND, and VRAN, contributing to critical advancements in network technologies.
  • Championed DevOps practices for 50+ CI/CD pipelines across 35 network system applications, achieving zero-touch, zero-downtime deployments.
  • Managed 30+ mission-critical applications that support Verizon’s $130B+ annual revenue, ensuring seamless operation and uptime.
  • Defined roles and responsibilities for end-to-end testers, developing quality assurance (QA) processes to map application flow and identify defects within the network systems team of 180.
  • Built a Testing Center of Excellence (CoE), establishing best practices for test processes, estimation models, FOA, and PROD certification. Also organized technology roadshows and QE hackathons to foster innovation.
  • Successfully executed vendor models, including the Optimized Delivery Model (ODM), delivering $2M in OPEX savings.
  • Implemented AI/ML techniques to optimize test coverage, resulting in a 30% reduction in production defects.
  • Skilled in team formation, training, and mentorship, building high-performing teams from scratch and fostering continuous improvement.
  • Champion of Lean Six Sigma methodologies, improving automation efficiency from 20% to 70% and earning a Green Belt certification.
  • Overseen the design and implementation of QA automation frameworks, including Selenium, Cucumber, TestNG, and Appium, for mobile and tablet testing.
  • Defined performance test and Site Reliability Engineering (SRE) strategies for production applications within the network systems environment.
  • Experienced in managing partnerships with business teams and executives, ensuring alignment of QA efforts with broader organizational objectives.

Senior Analyst

Verizon
01.2009 - 10.2010

Test Lead

Wipro Digital Operations and Platforms
04.2007 - 01.2009

Test Engineer

Jeevan Technologies
10.2006 - 03.2007

Product Development Specialist

Future kids
06.2002 - 10.2006

Education

Master of Computer Applications - undefined

06.2002

Skills

  • Performance Testing and Product Quality
  • AGILE, DevOps, Test Automation, Stakeholder Management
  • Artificial Intelligence and Machine Learning
  • Test Planning and Test Strategy
  • Software Development Project Management
  • Data Analysis, Methodology, and Evaluation

Certification

  • Continuous Delivery & Devops - University of Virginia Darden School of Business - 2020
  • Post Crisis Leadership - Muma College of Business, University of South Florida - September 2020
  • SAFe 4 Practitioner Certification - SAFe Agile Certification - 2020
  • Lean Six Sigma Green Belt - Verizon - 2016
  • Design Thinking - Verizon - August 2012
  • Accredited Systems Engineer – Functional Testing using HP QuickTest Professional v10 (ASE-QTPv10) - Hewlett Packard - 2009
  • ISTQB Advanced Level - International Software Testing Qualifications Board (ISTQB)
  • Certified ScrumMaster (CSM)
  • Enterprise Chaos Engineer Certified
  • Google GenAI Certified

Awards

On the Spot Award, Executive Director Award, SVP Town hall Award, Town Hall Award, Vice President Award

Publications

Author of Multiple Articles - https://medium.com/quality-matters

Timeline

Director, Quality Engineering

Raymond James Financial
10.2024 - Current

Associate Director, Quality Engineering

Verizon
09.2023 - 09.2024

Senior Manager, Quality Engineering

Verizon
03.2016 - 09.2023

Senior Analyst

Verizon
01.2009 - 10.2010

Test Lead

Wipro Digital Operations and Platforms
04.2007 - 01.2009

Test Engineer

Jeevan Technologies
10.2006 - 03.2007

Product Development Specialist

Future kids
06.2002 - 10.2006

Master of Computer Applications - undefined