SIVANISHA YASOTHARAN

crew member Dunkin donuts

Metro Franchising Dunkin Donuts

03.2023 - Current

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Trained new team members on procedures, customer service, and sales techniques.
Operated cash register to ring up final bill and process various forms of payment.
Stocked shelves to organize aisles in assigned department.
Contributed to increased sales by upselling menu items and promoting special offers.
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Ensured food safety by rigorously adhering to sanitation standards during food preparation.
Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
Maintained cleanliness and organization of dining area, leading to improved customer experiences.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.
Documented customer orders and conveyed special requests to kitchen staff.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.