Hi, I’m
Sixto Rivera
Austell,GA
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Skilled Corporate Trainer with proven success closing gap between company needs and employee abilities. Forward-thinking, motivated and passionate about aligning teams with objectives. Highly organized, analytical and skilled at managing all administrative needs. Insightful Laboratory Technician brings dedication to excellence and calm demeanor. Team player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces.
Overview
11
years of professional experience
Work History
American Red Cross Biomedical ServicesDouglasville, Georgia
Supervisor - Quality Control Laboratory
06.2021 - Current
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance of 14 staff and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Performed annual evaluations and reviews for staff of 24 employees.
- Provided supportive link between external customers and internal operations.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Analyzed equipment breakdowns using various troubleshooting methods.
American Red Cross Biomedical ServicesDouglasville, GA
Laboratory Technologist
03.2021 - 06.2021
Job overview
- Performed high complexity testing by preparing 48 specimens for analysis and maintaining assay quality.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
- Recorded and interpreted laboratory results to present to senior colleagues each month
- Prepared and examined specimens using variety of instruments, histologic and molecular diagnostic techniques.
- Gathered laboratory samples with minimum of 130 products, monitored fluids and read test results to make accurate care decisions.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Executed corrective actions when test controls were outside specified limits.
- Set and oversaw quality assurance guidelines for laboratory work.
- Performed and documented hematological and chemical examinations on blood and other body fluids for detection and identification of communicable and other diseases.
American Red CrossPortland, OR
Corporate Trainer
03.2016 - 03.2021
Job overview
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Led cross-functional training for external and internal clients and created all training materials and exams.
- Held demonstrations and one-on-one coaching sessions on use of hematology analyzer and bacterial testing equipment.
- Collaborated with management to identify company training needs and scheduling.
- Developed effective training manuals, modules and teaching aids.
- Developed training programs to meet company objectives.
- Maintained records on attendance and participation.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Coached new managers and staff on company procedures, policies and customer service traveling on site to 11 of American Red Cross laboratories nationwide.
- Collected information about company objectives and employee deficiencies in order to assess training needs.
American Red Cross Biomedical ServicesCleveland, OH
Laboratory Technologist
09.2011 - 03.2016
Job overview
- Performed high complexity testing by preparing specimens for analysis and maintaining assay quality for 2 regions.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
- Recorded and interpreted laboratory results to present to senior colleagues monthly.
- Prepared and examined specimens using variety of instruments, histologic and molecular diagnostic techniques.
- Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions on 100 products daily.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Education
Thiel CollegeGreenville, PA
Bachelor of Arts from Biology
05.2007
Skills
- G-Suite
- Flexible and Adaptable
- Self-Motivated
- Team Building
- Data Entry
- Multitasking Abilities
- Active Listening
- Decision-Making
- Dependable and Responsible
- Attention to Detail
Timeline
Supervisor - Quality Control Laboratory
American Red Cross Biomedical Services
06.2021 - Current
Laboratory Technologist
American Red Cross Biomedical Services
03.2021 - 06.2021
Corporate Trainer
American Red Cross
03.2016 - 03.2021
Laboratory Technologist
American Red Cross Biomedical Services
09.2011 - 03.2016
Thiel College
Bachelor of Arts from Biology
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