Summary
Overview
Work History
Education
Skills
Segal AmeriCorps Education Award
Timeline
Generic
Siyla Newson-Lane

Siyla Newson-Lane

Detroit,MI

Summary

I am Versatile, CPR-certified with a strong background in customer service, childcare, media, and caregiving, backed by 400+ hours of community service. I’ve led in roles like softball coach, youth mentor, and Miss Purple and Gold for Omega Psi Phi at Saint Augustine’s University, where I also interned at WAUG Radio/TV. A graduate of the Apple Developer Academy, I bring creativity, adaptability, and a passion for helping others. With hands-on experience, leadership, and a proven commitment to service, I’m ready to bring value and make an immediate impact on your team. Thank you, I Look forward to meeting you!

Overview

5
5
years of professional experience

Work History

City Year Detroit

AmeriCore
07.2024 - 06.2025
  • City Year is a national service organization that partners with public schools to help students succeed academically, socially, and emotionally. As a City Year AmeriCorps Member in Detroit, the position involves serving in schools to support students, foster academic engagement, and build positive relationships

Sales Associate

G By Guess
09.2023 - 05.2024
  • As a Sales Associate at G by Guess, I played a key role in providing exceptional customer service while driving sales in a fast-paced retail environment. My responsibilities included assisting customers with product selection, offering personalized styling advice also maintained product displays, processing transactions, and managing inventory.

Customer Service Representative

Spirit
06.2022 - 08.2022
  • As a Customer Service Representative at Spirit Airlines, My role involved assisting customers with check-in, answering inquiries regarding flight details, resolving issues related to bookings, and managing customer complaints in a calm and professional manner.

Barista

Common Grace Coffee Shop
10.2021 - 05.2022
  • As a Barista , I was responsible for preparing and serving a variety of coffee, ensuring high-quality customer service in a fast-paced environment, maintaining a clean and organized workspace, and managing cash and payment transactions.

Construction Associate

Grow Detroit's Young Talent
06.2021 - 08.2021
  • During the summer months from June to August, I participated in a construction program focused on building porches to improve accessibility for residents with mobility challenges, ensuring they had safe and functional outdoor spaces. in the Detroit area.

Crew Team Member

Target
02.2020 - 01.2021
  • As a Fulfillment and Packaging Associate at Target during the COVID-19 pandemic, I was responsible for ensuring timely processing of online orders. My role included picking, packing, and preparing items for shipment,

Education

No Degree - B.S

Saint Augustine's University
Raleigh, NC
05-2027

Skills

CPR-certified,

community-driven professional

experience in Childcare, youth mentorship, and personal caregiving

completed 400 hours of community service,

including work with Detroit PAL,

and served as a Softball coach and Child tutor Apple Developer Academy (with Michigan State and Apple), I bring strong skills in Collaboration, adaptability, and a deep commitment to Service and care

Segal AmeriCorps Education Award

I earned the Segal AmeriCorps Education Award through my national service with City Year Detroit, where I served as an AmeriCorps member supporting students in underserved schools. This award recognizes my commitment to community service, youth development, and educational equity. I plan to use the award to further my education and continue building a career focused on service, leadership, and positive social impact.

Timeline

City Year Detroit

AmeriCore
07.2024 - 06.2025

Sales Associate

G By Guess
09.2023 - 05.2024

Customer Service Representative

Spirit
06.2022 - 08.2022

Barista

Common Grace Coffee Shop
10.2021 - 05.2022

Construction Associate

Grow Detroit's Young Talent
06.2021 - 08.2021

Crew Team Member

Target
02.2020 - 01.2021

No Degree - B.S

Saint Augustine's University

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