S.Keith Washam

• Responsible for successful delivery of network software and hardware projects supporting Bank of America.
• Provided all aspects of technical project management.
• Attended Change Advisory Boards and met with stakeholders to ensure project approvals.
• Engaged and coordinated with cross functional teams to meet deliverables on time.
• Successfully transitioned network management services from previous provider to Cisco Systems.

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• Supported Syngenta’s R&D Program Management Office (PMO) as a contracted project manager and interim program manager.
• Worked in a cross functional team supporting global alignment and improvement of core internal processes for Global Nursery Operations.
• Provided communications and status reporting on overall program health, risks and financials to senior management and executives.
• Represented PMO during phase-gate reviews with steering committee.
• Managed key strategic projects supporting Syngenta’s biotechnology research and development.

• Managed multiple projects for delivery and deployment of workstations, PCs, and servers to end customers.
• Communicated to customers and sales teams regarding project status, deliverables, risks, and milestones.
• Engaged and managed third party vendor relationships during deployment, migration and asset recovery projects.
• Worked directly with Imaging Technology Center (ITC) engineers for the successful development of complex imaging solutions and data migrations supporting Lenovo customers.
• Developed and implemented process improvements supporting the Project Management Office (PMO).

• Led implementation of large-scale Software Development Life Cycle (SDLC) projects in support of a major healthcare provider.
• Executed, monitored and reported on project status to stakeholders to ensure on time delivery.
• Used various software tools for Project Management such as MS Project, Clarity PPM, SharePoint, Vizio, Excel, and resource allocation tools.

• Was responsible for multiple projects supporting managed service clients including managed network takeovers, network transformation and LAN/WAN life cycle project management.
• Led deployment of networking and security devices in large scale customer environments.
• Developed project plans for managed customers, identified risks, drove resolution of critical project issues, and ensured project completion.

• Daily interface and liaison between enterprise customers and Verizon Business supporting high visibility global networks.
• Managed troubleshooting activities to resolve identified network issues and communicated status to customer.
• Maintained regular communications and reporting to assigned customers while owning the client relationship.
• Worked with customers to ensure successful network implementations.