Sean Kenny
California,CA
Summary
Senior automation and integration consultant with hands-on experience designing, building, and supporting production workflows across onboarding, offboarding, finance, IT operations, and GTM business systems. Strong background in Workato recipe development, branching logic, custom API actions, authentication, error handling, and stakeholder-facing solution delivery. Proven ability to translate operational requirements into scalable automations for high-growth clients while pairing technical implementation with clear communication and practical process design.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Co-Founder / Senior Workato Integration Consultant
Grail Automation
California
01.2024 - Current
- Design and deliver end-to-end Workato automations and API integrations across HR, finance, IT operations, and business systems workflows.
- Architect and maintain production recipes with complex branching logic, looping, exception handling, retries, and operational monitoring.
- Partner directly with stakeholders to map current-state processes, define requirements, prioritize delivery phases, and communicate technical tradeoffs to non-technical teams.
- Develop and troubleshoot custom API-based actions and connector configurations involving OAuth 2.0, JWT, API keys, Microsoft Graph, and SQL-connected systems.
- Selected client engagements
- Accel: Built and supported automations tied to onboarding, offboarding, finance, IT service workflows, and Salesforce-adjacent business processes in a fast-moving venture environment.
- Handled integration logic, workflow routing, system actions, and stakeholder coordination across operational teams where process clarity and reliability were critical.
- Quickbase: Designed and supported Workato automations for employee lifecycle and IT operations use cases, including workflows involving Quickbase, Slack, email, and downstream fulfillment steps.
- Helped shape phased automation approaches around onboarding and offboarding needs, balancing system constraints, user experience, and maintainability.
- PSSI / Stanford reporting initiative: Supported delivery of a customer-facing waste and diversion reporting solution that brought together multiple operational data sources into a usable dashboard experience.
- Worked with stakeholders to prioritize enhancements, improve adoption readiness, and connect technical output to business value for end users.
- Mural and other client work: Contributed to additional automation and integration initiatives spanning RevOps, reporting, business process support, and technical troubleshooting for SaaS-centric operating environments.
Customer Success Manager, Commercial West
Workato
Santa Cruz, CA
07.2021 - 12.2023
- Partnered with IT, HR, finance, customer success, sales, and marketing teams to drive automation and integration adoption across customer accounts.
- Advised customers on solution design, recipe patterns, integration strategy, and operational best practices (GEARS) within the Workato platform.
- Bridged business requirements and technical execution by helping stakeholders frame use cases, troubleshoot blockers, and move projects toward deployment.
- "Nolan Ryan" award, 100+ customers managed, over 20 workspace implementations
Enterprise Sales Development Representative; Outbound Sales Development Representative; Sales Development Representative (Inbound)
Workato
Mountain View
10.2019 - 07.2021
Sales Development Representative
Radius Intelligence
San Francisco
03.2019 - 09.2019
Inside Sales Lead
Signal Engineering & Supply Inc.
Mountain View
11.2015 - 03.2019
Education
Bachelor of Arts - History
University of California, Santa Cruz
Santa Cruz, CA06-2012
Skills
- Automation & Integration: Workato, recipe architecture, conditional logic, loops, retries, error handling, workflow monitoring
- APIs & Connectivity: REST APIs, custom actions, webhooks, Microsoft Graph API, OAuth 20, JWT, API keys, SFTP
- Systems: Salesforce, Quickbase, Slack, Microsoft 365, Outlook, SharePoint, Databricks SQL, Power BI
- Data & Formats: JSON, CSV, XML, SQL, structured and semi-structured workflow data
- Advanced Automation: AI-assisted workflows, prompt-driven process support, knowledge retrieval prototypes, technical discovery and solution design
- Customer success experience and cross-functional relationship management
Certification
Workato Partner Delivery Bootcamp Certification, Workato Automation Pro 1-3, Agent Studio (Workato), Applied Gen AI (Workato), Recipe Lifecycle Management, Integration Developer (Workato), Embedded Deployment Governance and Environment Management (CI/CD)
Timeline
Co-Founder / Senior Workato Integration Consultant
Grail Automation
01.2024 - Current
Customer Success Manager, Commercial West
Workato
07.2021 - 12.2023
Enterprise Sales Development Representative; Outbound Sales Development Representative; Sales Development Representative (Inbound)
Workato
10.2019 - 07.2021
Sales Development Representative
Radius Intelligence
03.2019 - 09.2019
Inside Sales Lead
Signal Engineering & Supply Inc.
11.2015 - 03.2019
Bachelor of Arts - History
University of California, Santa Cruz