Sky Fayette
Columbus
Summary
Dynamic Installation Technician with a proven track record at Progressive Healthcare Solutions, excelling in system configuration and problem-solving. Recognized for enhancing customer satisfaction through efficient installations and effective teamwork. Adept at inventory management, I consistently meet deadlines while maintaining safety standards and fostering strong vendor relationships.
Overview
10
10
years of professional experience
Work History
Installation Technician
Progressive Healthcare Solutions
05.2020 - Current
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Actively remaining up to date on required certification training modules for Philips Medical software revisions and equipment.
- Maintained organization of work scheduling and hourly site time for several projects as a lead technician, including updating daily log reports using microsoft excel to document completion of team task assignments.
- Established and maintained effective working relationships with vendors and contractors to support operations.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Installed and configured new medical equipment and systems according to company standards.
- Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Received positive feedback from clients for exceptional problem-solving skills during challenging installations.
- Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.
- Conducted in-depth pre-installation site surveys to anticipate challenges and plan accordingly.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
Case Slot Order Filler
Walmart Distribution Center
02.2015 - 05.2020
- Supported a positive work atmosphere through clear communication, teamwork, and professionalism at all times.
- Supported warehouse operations by cross-training in other roles and stepping in as needed to ensure smooth daily functioning.
- Enhanced order accuracy by meticulously reviewing and verifying case slot orders before filling.
- Ensured timely order fulfillment by swiftly locating, retrieving, and packing items for shipment.
- Managed workload effectively, adjusting priorities as needed based on changing demands or unforeseen challenges.
- Collaborated effectively with team members to meet or exceed daily order fulfillment goals.
- Increased productivity by efficiently organizing and prioritizing daily tasks in a fast-paced warehouse environment.
- Participated in regular team meetings to review performance metrics, address concerns, and discuss areas for improvement in the case slot order filling process.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Supervised and trained new staff in performing census.
Education
High School Diploma -
Columbus High School
Columbus, TX05-2007
Skills
- Teamwork and collaboration
- Adaptability and flexibility
- Customer service
- Problem solving
- Inventory management
- Cable management
- Installation planning
- Assembly and installation
- System configuration
- Excellent communication
- Project management
- Employee training
Timeline
Installation Technician
Progressive Healthcare Solutions
05.2020 - Current
Case Slot Order Filler
Walmart Distribution Center
02.2015 - 05.2020
High School Diploma -
Columbus High School
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