Sky Jardine
East Stroudsburg,PA
Summary
Capable employee passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in casual dining establishments with the ability to use these skills in a variety of settings.
Overview
3
3
years of professional experience
Work History
Bertender/Social Media Manager
1836 Saloon Bar And Grill
02.2022 - Current
- Increased customer engagement through social media.
- Greeted customers and provided friendly, knowledgeable service.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Helped manage liquor and beer orders.
Restaurant Supervisor
Mount Airy Casino And Resort
09.2021 - 02.2022
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
Server/Bartender
Newberry's Yard Of Ale
07.2020 - 09.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Science - Hotel, Tourism, And Restaurant Management
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05.2021
Skills
- Customer Demographics
- Sales
- Verbal and Written Communication
- Task Delegation
- Hospitality Management
- Customer Relations
- Guest Satisfaction
Timeline
Bertender/Social Media Manager
1836 Saloon Bar And Grill
02.2022 - Current
Restaurant Supervisor
Mount Airy Casino And Resort
09.2021 - 02.2022
Server/Bartender
Newberry's Yard Of Ale
07.2020 - 09.2021
Bachelor of Science - Hotel, Tourism, And Restaurant Management
East Stroudsburg University of Pennsylvania
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