Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
years of professional experience
1
Certificate
Work History
Talon Marketing
Social Media Marketing Manager
03.2023 - Current
Job overview
Created and managed social media campaigns to increase brand engagement.
Devised content strategy to effectively engage target audiences.
Conducted market research to identify new opportunities and target markets.
Launched successful digital marketing campaigns that achieved goals for increased website traffic.
Continually maintained and improved company's reputation and positive image in markets served.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Rad Power Bikes
Customer Service Representative
05.2021 - 05.2022
Job overview
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services, and company information.
Processed customer service orders promptly to increase customer satisfaction.
Bio-Green Services
Bookkeeping Clerk
01.2019 - 05.2021
Job overview
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Used accounting software to prepare weekly and monthly financial reports.
Coordinated with external auditors to resolve discrepancies.
Starbucks
Barista
06.2016 - 12.2018
Job overview
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Digital Marketing and Social Media Marketing Manager at ET Education and Visa ServicesDigital Marketing and Social Media Marketing Manager at ET Education and Visa Services