Summary
Overview
Work History
Education
Skills
Timeline
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Sky Richardson

Charlotte,NC

Summary

Detail-oriented and highly motivated professional with extensive experience in data entry, regulatory compliance, and analytical tasks. Skilled in handling sensitive information, adhering to privacy policies, and maintaining exceptional accuracy. Seeking to leverage my administrative and analytical expertise in a medical coding and data entry role.

Overview

5
5
years of professional experience

Work History

Logistics Administrative Clerk II

General Motors
Burton, USA
11.2023 - 02.2025
  • Scheduled, coordinated, and monitored drivers and equipment to ensure daily transportation operations were conducted safely, efficiently, and on time
  • Assisted in developing, planning, and modifying daily schedules, ensuring customer service and the operations manager were promptly informed about shipment statuses
  • Monitored customer shipments to ensure timely, accurate, and satisfactory deliveries, troubleshooting and resolving discrepancies proactively
  • Entered data into the Transportation Management System (TMS), maintaining accuracy and generating required reports for operational efficiency

Benefits Enrollment Representative

Maximus
Remote
11.2019 - 11.2023
  • Processed new applications for healthcare coverage telephonically and via email, building detailed tax households and assessing eligibility
  • Ensured compliance with HIPAA and privacy policies while responding to inquiries and resolving enrollment issues
  • Referred clients to Medicaid programs as needed, consistently delivering excellent customer service

Dispute and Fraud Analyst

Huntington National Bank
Flint, MI
07.2021 - 08.2023
  • Assisted customers in resolving disputes through effective communication and negotiation techniques.
  • Tracked chargeback activity to identify best practices for determining fraud.
  • Maintained accurate records of dispute resolution outcomes and documented findings from investigations.
  • Monitored customer accounts for signs of suspicious activity.

Education

Associate Degree - Business

Mott Community College
Flint, MI
06.2026

Skills

  • Accurate Data Entry
  • Database Management
  • Regulatory Compliance (HIPAA)
  • Analytical Thinking
  • Problem-Solving
  • Time Management
  • Organizational Skills
  • Data Entry
  • Report Generation
  • Document Processing
  • Auditing

Timeline

Logistics Administrative Clerk II

General Motors
11.2023 - 02.2025

Dispute and Fraud Analyst

Huntington National Bank
07.2021 - 08.2023

Benefits Enrollment Representative

Maximus
11.2019 - 11.2023

Associate Degree - Business

Mott Community College

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Sky Richardson