Sky Smith
Moorhead,MN
Summary
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Office Assistant
MSUM Anthropology And Earth Science Department
2022.09 - Current
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Hostess
Chanhassen Dinner Theatres
2022.03 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
Team Member
Culver's Restaurant
2019.11 - 2021.11
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Education
Bachelor of Arts - Archaeology
Minnesota State University - Moorhead
Moorhead, MN2025
High School Diploma -
Eden Prairie High School
Eden Prairie, MN06.2022
Skills
- Positive Attitude
- Flexible Schedule
- Problem-Solving
- Customer Service
- Complaint Handling
- Mail Handling
- Valid Driver's License
- Social Media Knowledge
- Social Media and Promotions
Timeline
Office Assistant
MSUM Anthropology And Earth Science Department
2022.09 - Current
Hostess
Chanhassen Dinner Theatres
2022.03 - Current
Team Member
Culver's Restaurant
2019.11 - 2021.11
Bachelor of Arts - Archaeology
Minnesota State University - Moorhead
High School Diploma -
Eden Prairie High School
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