Skye Addison
New Orleans,LA
Summary
Motivated and detail-oriented professional seeking to leverage experience in customer service, public safety, and security to contribute effectively in a dynamic team environment. Passionate about community involvement, problem-solving, and creating positive experiences for others. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in conflict de-escalation techniques.
Overview
3
3
years of professional experience
Work History
Security Officer
Nola Protection
Harvey, LA
05.2024 - Current
- Ensuring guest safety and security by monitoring premises
- Conducting regular security checks and responding to incidents promptly
- Providing assistance to guests and addressing any concerns
- Maintaining a visible presence to deter potential threats
Public Safety
ASM Global
New Orleans, LA
07.2023 - Current
- Ensured the safety and well-being of guests and staff during events
- Coordinated with law enforcement and emergency response teams as needed
- Managed crowd control and monitored for any security threats or hazards
- Provided assistance with event setup and general security measures
Guest Service Representative
Adventure Quest Laser Tag
New Orleans, LA
02.2022 - 06.2023
- Assisted customers with various inquiries and ensured an excellent guest experience
- Operated point-of-sale (POS) systems efficiently and accurately
- Addressed customer concerns and resolved any issues promptly
- Maintained the cleanliness and organization of the facility
Education
Associate of Arts - Criminal Justice
Delgado Community College
New Orleans, LA05.2026
Criminal Justice
Southeastern University
Hammond, LA05.2023
High School Diploma -
East Jefferson High School
Metairie, LA05.2022
Skills
- Proficient in computer applications
- Microsoft Office
- Photoshop
- Digital media skills
- Strong communication skills
- Customer service skills
- Attention to detail
- Proactive problem-solving
- Conflict resolution
- Safety management
- Security protocols
- Monitoring
- Security screenings
- Security equipment operation
- Security guard license
Volunteer Experience
- Volunteered at local dog shelters, providing care and assisting with adoption events
- Participated in homeless shelter outreach programs, offering support to those in need
- Founded and managed a cooking club, fostering community engagement
- Contributed to city restoration efforts, including debris cleanup and environmental projects
References
References available upon request.
Timeline
Security Officer
Nola Protection
05.2024 - Current
Public Safety
ASM Global
07.2023 - Current
Guest Service Representative
Adventure Quest Laser Tag
02.2022 - 06.2023
Associate of Arts - Criminal Justice
Delgado Community College
Criminal Justice
Southeastern University
High School Diploma -
East Jefferson High School
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