Skye Anders

Welcomed clients, scheduled appointments, and managed records using Salon Biz. Kept the front area clean, tracked product inventory, and provided helpful information about services. Handled customer questions and resolved issues to ensure a high level of customer satisfaction.

Greeted and assisted customers, conducted salon tours for new guests promoting packages, membership plans, and merchandise, upsold services or products when appropriate. Processed payments, balanced cash registers and resolved customer complaints.

Assisted customers, answered phones, handled payments and completed opening/closing procedures as a shift lead. Provided personalized customer experience by sharing expert knowledge in products and their ingredients. Onboarded and trained new employees.

• Managed customer interactions, processed in-person, phone, and online orders, and operated the cash register, applying coupons and handling payments accurately.
• Prepared pizzas, maintained a clean, organized workspace in compliance with health and safety regulations to ensure food safety.

Assisted customers, and performed daily care tasks including cleaning, feeding, and enrichment activities for cats of all temperaments. Trained and mentored new volunteers.