Merlyn Perez Najera
East Haven,CT
Summary
Motivated and committed professional with a track record of delivering exceptional results at both individual and team levels. Skilled in multitasking and prioritizing workloads, demonstrating the ability to work independently with minimal supervision. Detail-oriented and seeking to leverage medical background to enhance esthetic treatments including microdermabrasion, chemical peels, facials, and waxing.
Overview
9
9
years of professional experience
Work History
Clinical Assistant
Gastroenterology Center of CT, PACT
08.2020 - Current
- Check in patients: update insurance information and obtain required consents
- Obtain and record vitals, interview and update patient information in their electronic medical record
- Disinfect exam and treatment rooms, prepare them according to each doctors’ needs
- Answer patient calls and return calls in a timely manner
- Schedule follow up visits and diagnostic testing
- Provide patients with post visit instructions
Medical Assistant
Southern New England ENT
11.2018 - Current
- Obtain and record vitals, interview and update patient information in their electronic medical record
- Disinfect exam and treatment rooms, prepare them according to each doctors’ needs
- Clean, disinfect and sterilize instruments
- Assist in minor clinical procedures (Biopsies, small mass removal, electrocauterization, balloon sinuplasty, myringotomy)
- Provide patients with post visit instructions
Housekeeper & Signature Services
The Village at Mariner’s Point
01.2018 - 04.2019
- Used chemicals and other cleaning equipment in a proper, safe and responsible manner
- Engaged positively with residents while cleaning their apartments and common areas
- Assisted residents with personal care, mobility, medication reminders
- Provided companionship and general supervision
Shift Supervisor
Wendy’s
02.2016 - 02.2018
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Followed food and safety procedures according to company policies and health and sanitation regulations
- Completed store opening and closing procedures and balanced tills.
- Effectively completed daily operations plan
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Customer Service Representative
Logisticare
08.2017 - 12.2017
- Answered customer telephone calls promptly and in an appropriate manner
- Managed High call volume with tact and professionalism
- Addressed and resolved customer complaints empathetically and professionally
- Abided with established HIPAA requirements
Education
Esthetician - Esthetics
Paul Mitchell The School
North Haven, CT05-2025
Bachelor of Science - Dentistry
Universidad Mariano Galvez De Guatemala
Guatemala, CA12.2015
Skills
- Bilingual
- Office management
- Customer service
- Phlebotomy
- Certified Medical Assistant
- CPR certified
- NCEA certified
- EMR proficient
- PCA Skin certified
Websites
Timeline
Clinical Assistant
Gastroenterology Center of CT, PACT
08.2020 - Current
Medical Assistant
Southern New England ENT
11.2018 - Current
Housekeeper & Signature Services
The Village at Mariner’s Point
01.2018 - 04.2019
Customer Service Representative
Logisticare
08.2017 - 12.2017
Shift Supervisor
Wendy’s
02.2016 - 02.2018
Esthetician - Esthetics
Paul Mitchell The School
Bachelor of Science - Dentistry
Universidad Mariano Galvez De Guatemala
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